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Unify OpenScape CP400 User Manual

Unify OpenScape CP400
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OpenScape Desk Phone CP400
OpenScape 4000
User Guide HFA
A31003-C1000-U113-5-7619

Table of Contents

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Unify OpenScape CP400 Specifications

General IconGeneral
Handset typeWired handset
Product typeIP Phone
Product colorBlack
Display diagonal3.7 \
Backlight displayYes
Display resolution240 x 120 pixels
Volume controlButtons
Number of programmable keys16
Caller ID-
Lines quantity- lines
Phonebook capacity1000 entries
Security algorithms128-bit AES, 256-bit AES, HTTPS
Networking standardsIEEE 802.3az
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN interface typeGigabit Ethernet
Supported network protocolsIP v4/v6 (SIP) IPv4 (HFA), DHCP,
Number of handles included- pc(s)
Operating system installedLinux
Ringer typeMP3
Voice codecsG.711, G.722, G.729, G.729A, G.729B
SafetyCISPR22 Class B, CISPR 24 EN55032 Class B, EN55024 FCC Part 15 (CFR 47) Class B
CertificationCE NRTL FCC Part 68 (CFR 47) / CS-03 Part V
Storage temperature (T-T)-40 - 70 °C
Operating temperature (T-T)5 - 70 °C
Headset connectivityDHSG/EHS
Harmonized System (HS) code85171800
Weight and Dimensions IconWeight and Dimensions
Depth165 mm
Width283 mm
Height143 mm
Weight1200 g

Summary

Important Notes

Symbol

Explains symbols used in the manual.

Software update

Instructions for software updates.

Care and cleaning instructions

Guidelines for maintaining the phone.

Online resources

Links to additional information.

License information

Installation location information

General information

About this manual

Provides an overview of the manual's content and purpose.

Icons used in the manual

Displays for describing operation

Selected action

Describes how selected actions are illustrated.

Action not selected

Conversation display

Information displayed for a selected conversation

Details shown for a selected conversation.

Information displayed for a non-selected conversation

Navigation and action in lists

OpenScape Desk Phone CP400 and OpenScape Key Module 400

Service

Intended use

Telephone type information

Speakerphone quality and display legibility

Multi-line phone

Getting to know the OpenScape Desk Phone CP400

The User Interface of Your Telephone

Identifies and explains phone controls and displays.

Ports on the underside of the phone

Properties of your OpenScape Desk Phone CP400

Using network ports more efficiently

OpenScape Key Module 400

Keys and controls

softkeys

Explains the function of softkeys.

Audio controls

Details about audio keys and volume controls.

Mode keys

Explains the use of mode keys.

Navigator

Dial pad

Numeric input

How to enter numbers using the dial pad.

Text input

How to enter text using the dial pad.

Graphic display

Conversations

Main menu

Main menu

Icons

Präsenz

Context-dependent displays

Action with softkey

How to perform actions using softkeys.

Action via dialpad

Action with navigation key

Operating your OpenScape Desk Phone CP400

Navigating in menus

How to navigate through phone menus.

Opening context menus

How to access context-sensitive menus.

Conversations

Opening details of a conversation or conducting a call

Editing conversations

Fields for a contact

Create a new contact/conversation from scratch

Searching for conversations or contacts

Search for names (alphanumeric string)

Using special characters to control the search

Order of conversations

Display the history of a conversation

Deleting conversations

Telephony interface

Telephony view

Describes the phone's interface during calls.

Incoming call

How incoming calls are signaled and handled.

Incoming call in multicall scenarios

Handling multiple simultaneous incoming calls.

Switching to a different menu during a call

Icons in call states

Programmable keys

Meaning of LED displays on function keys

User settings

Telephony settings

User settings

Menu

Navigating user settings via menus.

Switches

How to activate/deactivate functions using switches.

Administration

DLS Security Pin

Setting up the phone

Display

Adjusting display settings like brightness.

Display adjustment

How to adjust the physical tilt of the display.

Display brightness

Customizing screen brightness.

Energy saving mode

Idle screen

Activating the Idle screen

How to enable the idle screen saver.

Screen type set-up for Idle screen

Configuring the idle screen display type.

Automatic start of the Idle screen

Audio

Change connection volumes

Adjusting various volume settings.

Deactivate the ringer

Activate alert tone

Room acoustic

Ringer

Setting headset port use

Call settings

Central speed dial numbers

Information about central speed dial numbers.

Speed dial with extension

Individual speed dial numbers

OpenScape UC

Programming function keys

Set up function keys

How to assign functions to keys.

How to program a local feature

How to delete a local feature

How to program a function key with Send URL functionality

Setting up selected dialing keys

Setting up dialing keys with contact data from an existing local conversation

Making calls

Receiving a call

How to answer incoming calls.

Answering a call via the handset

Answering calls using the handset.

Answering a call via the loudspeaker (speakerphone mode)

Answering calls using the speakerphone.

Answering a call via the headset

Answering calls using a headset.

Answering a call with the DSS key

Accepting calls for a colleague in the team

Selectively picking up a call

Display called extension

Addressed via speakerphone (direct speaking)

Switch microphone on/off

Ending a call

Dialing/Calling

Dialing with handset off

Making calls with the handset off the hook.

Dial with the handset on-hook

Making calls with the handset on the hook.

Dialing with connected headset

Making calls using a headset.

Choose from conversations

Calling with a direct station select (DSS) key

Redial

Returning a missed call

Using speed dial

Dialing with central speed dial numbers

Using central speed dial numbers.

Dialing with individual speed dial numbers

Using individual speed dial numbers.

Forwarding calls

Use call forwarding

Setting up call forwarding via the call forwarding menu

Using callback

Saving a callback

Accepting a callback

Checking/deleting a saved callback

During the call

Switch to speakerphone

Switching to speakerphone during a call.

Switching to the handset

Switching to the handset during a call.

Open listening in the room during a call

Allowing others to listen to a call.

Parking a call

Retrieving a parked call

Call second individual (consultation)

Transferring a call

Accepting a second call (call waiting)

Carry out DMTF-suffix/dial tone

Phoning on several lines (multi-line)

Line keys

Setting up and using line keys.

Primary line

Explanation of the primary line.

Secondary line

Explanation of secondary lines.

Line usage

Private line

Usage of private lines.

Shared line

Usage of shared lines.

Direct call line

Usage of direct call lines.

LED displays for line keys

Preview

Activating preview

How to activate the preview function.

Deactivating preview

How to deactivate the preview function.

Accepting calls on the line keys

Accepting calls in the order provided

Accepting calls based on order.

Answering a prioritized call

Answering prioritized calls.

Activating/deactivating ringing mode (call)

Forwarding calls for lines

Call transfer

Activating

How to activate call transfer.

Dialing with line keys

Dialing with automatic line seizure

Dialing with automatic line seizure.

Dialing with selectable line seizure

Dialing with selectable line seizure.

Call waiting with a direct station select (DSS) key

During the call

Holding calls on line keys

Holding calls on line keys.

Directed line pickup

Saved number redial for a particular line (stored phone number)

Most recent extension number dialed for a particular line

Saving an extension number for “saved number redial to line”

Rollover

Line mailbox

Retrieving messages

How to retrieve messages from the line mailbox.

Carrying out a callback request

How to perform a callback request.

Deleting mailbox entries

How to delete mailbox entries.

Ending mailbox query

How to end a mailbox query.

Identifying the line used

Alternately phoning on several lines

Ending connection on a line key

Entering a call on a line (three-way)

Allowing or preventing entry

Allowing entry

How to allow entry to a line.

Preventing entry

Witness or tape connection

Deactivating

Accepting calls for the manager in the secretarial office

Accepting calls for the manager during a call

Transferring a call to the manager

Switching calls directly to the manager

Accepting calls on the manager’s phone

Accepting a call for another “Management/Secretarial” team

Using the second phone for the manager

Parking a call on the first phone

How to park a call on the first phone.

Continuing a call on the second phone

How to continue a call on the second phone.

Activating/deactivating second call for the manager

Using buzz function

Messenger calls

Setting a representative for the secretarial office

Save appointments

Appointment function

Setting up appointment reminders.

Save appointments

How to save appointments.

Delete saved appointment

How to delete saved appointments.

Using timed reminders

Using a different phone for a call in the same way as your own

Identify yourself on another phone

Set your own connection to another phone (Mobility)

Mobility variants

Explains Basic and Data Privacy mobility variants.

Basic

Details on Basic mobility variant.

Data privacy

Details on Data Privacy mobility variant.

Connect to “guest telephone”

Connect to “home phone” again

Log off via the “guest phone”

Logging off the guest phone.

Log off via the “home phone”

Logging off via the home phone.

Transfer connection to next phone

OpenScape 4000ashouse call system (intercom system)

System-wide voice calling

Speaker call to a variable destination

Initiating speaker calls to a variable destination.

Speaker call to a target destination

Speaker call in a group

Speaker call to a variable destination

Initiating group speaker calls to variable destinations.

Speaker call to a target destination

Initiating group speaker calls to target destinations.

Speaker call to a target destination

Speaker call to a variable target

Speaker call to a target destination

Announcement (Broadcast) to all members of a management group

Forward calls for another connection

Save destination for other phone - Activate call forwarding

Saving destinations and activating call forwarding.

Save destination for fax /PC/busy stations- call forwarding activated

Check/turn off call forwarding for other phone

Check/deactivate call forwarding for fax/PC/busy stations

Control OpenScape UC preferred device settings from home

Door opener

Activating the Door opener

Setting up and activating the door opener.

Opening the door without receiving a call

Opening the door without a call.

Receiving a call from the door phone

Speak with a visitor over the door terminal

Rejecting a call from the door phone

Opening the door after answering a door phone call

Importing contacts via WBM

Special functions for parallel call (ONS)

Switch off / switch back on again

Private / Security

Activating/deactivating do not disturb

How to activate/deactivate Do Not Disturb.

Speaker call protect on/off

Caller ID suppression

User password

Locking the phone to prevent misuse

Lock phone in system

Locking the phone within the system.

Unlock the phone again

Unlocking the phone from the system.

Lock local phone

Locking the phone locally.

Activating the phone lock

Dialing an emergency number

Unlock phone

Secure calls

Query status in idle mode

Checking secure call status when idle.

Querying the status when connected

Checking secure call status during a call.

Information about secure calls

Information regarding secure calls.

Identify Anonymous Caller ("tracing")

Local phone settings

Audio settings

Adjusting audio settings like volume.

Volumes

Setting different volume levels.

Set local ringtones

Select and configure call type

Selecting and configuring call types for ringtones.

Ringer mode

Insecure call alert

Block dialing for outgoing calls

Setting up Exchange access

Displaying network information

Resetting user data

Initiating the reset

How to reset user data to factory settings.

Web interface

General

General information about the web interface.

Launching the web interface

Steps to access the web interface.

Licenses

Information on EULA and Open Source licenses.

Administrator pages

Accessing administrator settings via the web.

User pages

User menu

Fixing problems

Responding to error messages on the display

Troubleshooting error messages shown on the display.

Fixing problems

Pressed key does not respond

Troubleshooting unresponsive keys.

Phone doesn’t ring when called

Troubleshooting ring issues.

To correct any other problems

General troubleshooting steps.

Contact partner in case of problems

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