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Unify OpenScape 4000/HiPath 4000 User Manual

Unify OpenScape 4000/HiPath 4000
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OpenStage 40 T
OpenStage Key Module 40
OpenScape 4000/HiPath 4000
User Guide
A31003-S2000-U100-12-7619

Table of Contents

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Unify OpenScape 4000/HiPath 4000 Specifications

General IconGeneral
BrandUnify
ModelOpenScape 4000/HiPath 4000
CategoryTelephone
LanguageEnglish

Summary

Important Information

Location of the telephone

Basic functions

Answering a call

Steps for answering calls using the handset or the speakerphone mode.

Redialing a number (last dialed number)

Calling a second party (consultation)

Procedure for calling a second person while keeping the first call on hold.

Switching to the held party (alternating)

Transferring a call

Procedures for transferring calls, with or without prior announcement.

Call forwarding

Fixed call forwarding (all calls)

Configuring/modifying a fixed forwarding destination

Steps to set up or change the destination for fixed call forwarding.

Activating fixed call forwarding

How to turn on the fixed call forwarding feature.

Deactivating fixed call forwarding

How to turn off the fixed call forwarding feature.

Deleting a fixed call forwarding destination

Procedure to remove a programmed destination for fixed call forwarding.

Variable call forwarding (all calls)

Configuring and activating variable call forwarding

Steps to set up and enable variable call forwarding for all calls.

Additional forwarding types

Configuring and activating call forwarding

Setting up and activating various call forwarding types like busy or no reply.

Deactivating variable call forwarding

Procedure to turn off call forwarding for different types.

Call forwarding for internal/external

Using callback

Procedures for storing, accepting, and canceling callback requests.

Enhanced phone functions

Answering calls

Methods for answering calls using a headset or a DSS key.

Accepting a call for another member of your team

How to pick up calls intended for other team members.

Using the speakerphone

Instructions for using the speakerphone for calls, including placing speaker calls.

Making calls

Covers making calls via DSS keys and dialing from call log lists.

Using speed dialing

How to use central and individual speed dial numbers for efficient calling.

Call waiting with a direct station selection key

Handling incoming calls while on an active call using DSS keys.

Using the second call feature

Enabling and managing the second call (call waiting) functionality.

Accepting a second call with a sensor key

Steps to accept a second call using a programmed sensor key.

Accepting a second call via the menu

How to accept a second call through the phone's menu.

System-supported conference

Information on establishing and managing conferences with multiple internal/external participants.

Establishing a conference

Procedures for initiating conferences from single calls, consultation calls, or second calls.

Adding a party

How to extend an existing conference by adding new participants.

Transferring a conference

Steps to transfer a conference call to another party.

System-wide parking

Information on parking calls and retrieving them on other phones within the system.

Automatically parking a call

Steps to automatically park a call in a free system slot.

Manually parking a call

Procedure for manually parking a call in a specific system slot.

Call waiting (camp-on)

How to handle calls when the desired party is busy, by waiting for them to become available.

Announcement (broadcast) to all members of a line trunk group

Using call forwarding

Information on how call forwarding settings are configured and activated for stations.

Delayed call forwarding

Forwarding calls for other stations

How to manage call forwarding for other phones, fax, or PC stations.

Programming sensor keys

Configuring function keys

Steps to program frequently used functions onto the sensor keys.

Configuring repdial/direct station selection keys

Saving speed dial numbers and appointments

Individual speed dial numbers

Appointments function

How to configure the phone to remind you of appointments.

Saving appointments

Steps to save appointment reminders with specific times.

Dialing with call charge assignment

Dialing with project assignment

How to assign external calls to specific projects using PINs and service codes.

Privacy/security

Locking the telephone to prevent unauthorized use

How to lock the phone to prevent unauthorized access.

Unlocking the phone

Procedure to unlock the telephone using the PIN.

Activating/deactivating "Do not disturb"

Activating/deactivating "Speaker call protect"

How to block or allow incoming speaker calls to your phone.

Caller ID suppression

Identifying anonymous callers (trace call)

How to trace malicious callers and record their numbers.

Moving with the Phone

Logging the phone off from the current port

Steps to disconnect the phone from its current network port.

Log the phone on at the new location

Procedure to connect the phone to a new network port.

Making calls via multiple lines

Saving phone numbers for "Redial on a line"

Line mailbox

Information on leaving messages on the line mailbox when absent.

Identifying the line used

Making calls on multiple lines alternately

How to switch between multiple lines during calls.

Holding and re-accepting a call on a line key

Exclusively holding and re-accepting a call on a line key

Procedure for exclusively holding a call and then re-accepting it.

Making calls in an executive-secretary team

Accepting calls for the executive phone at the secretary phone

Accepting calls for the executive phone when already on a call

How a secretary accepts an executive's call while already on another call.

Transferring a call to the executive phone

Procedure for transferring a call to the executive's phone.

Transferring calls directly to the executive phone

Accepting calls on the executive phone

How an executive answers calls routed to their phone.

Individual phone configuration

Adjusting audio settings

Testing the phone

Testing functionality

How to test the phone's operational status, including keys and display.

Special parallel call (ONS) functions

Fixing problems

Responding to error messages on the screen

How to interpret and resolve common error messages displayed on the phone.

Contact partner in the case of problems

Troubleshooting

Common issues like unresponsive keys or no ring tone and their solutions.

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