Basic functions 47
Using Callback
You can request a Callback if a station in the OpenScape Business network called
is busy or if nobody answers. This also applies for external calls via ISDN ex-
changes. This feature saves you from having to make repeated attempts to
reach the user.
You receive a Callback
• When the other party is no longer busy,
• When the user who did not answer has conducted another call.
Storing a Callback
Prerequisite: You have reached a busy line or no one answers.
Confirm.
Accepting a Callback
Prerequisite: You have saved a Callback.
Z Your telephone rings. "Callback: ..." appears on the display.
^ Lift the handset.
or
: Press the key shown. The LED lights up.
or
Select using the Softkey and confirm the option shown.
You hear a ring tone.Viewing and deleting a stored Callback
if nec. R
or In the Idle menu Press the programmed key "Callback".
Select using the Softkey and confirm the option shown.
Select and confirm to display additional entries.
Deleting a displayed entry
Select using the Softkey and confirm the option shown.
Ending retrieval
Select using the Softkey and confirm the option shown.
or
@ Press the key shown. The LED goes out.
or
: Press the key shown. The LED goes out.
When configured (contact your service personnel), all Callback requests
are automatically deleted over night.
Callback
Answer
View callbacks
Next callback
Delete
Exit
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