11
Service
If you experience problems or defects with the phone, please dial the service
number for your country.
Intended use
The OpenScape Desk Phone has been developed as a device for speech trans-
mission and should be placed on the desk. Any other use is regarded as unau-
thorized.
Telephone type
The identification details (exact product designation and serial number) of your
telephone can be found on the underside of the base unit. Specific details con-
cerning your communication platform can be obtained from your administrator.
Please have this information ready when you contact the service department re-
garding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front
right) should be kept clear.
The optimum handsfree distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display to ensure you have a frontal view of the
display and avoid light reflections.
– Adjust the contrast as required page 114.
Single-line telephone/multi-line telephone
Your OpenScape Desk Phone CP400T is a "multi-line telephone". This means
that your service personnel can configure multiple lines on your phone, which is
not the case with single-line phones. Each line is assigned an individual phone
number which you can use to make and receive calls.
The programmable keys function as line keys on multi-line phones page 12.
When using a multi-line phone to make and receive calls, certain particulars
must be taken into account page 12 ff.
The executive-secretary configuration is a special case. This is a multi-line tele-
phone with special features (e.g., "Ring Transfer" and "Accept call"), configured
especially for executive/secretary use page 10 ff.
The service department can only help you if you experience problems or
defects with the phone itself.
Should you have any questions regarding operation, your specialist re-
tailer or network administrator will be glad to assist you.