Using team functions 107
Requesting and activating a work time
You can request/activate work time to ensure you have enough time to wrap up
the last call. Your phone is excluded from call distribution for a set period or until
you log back on.
@ Press the menu key page 25.
Select using the Softkey.
Select using the Softkey.
µ€ Navigate to UCD.
Select using the Softkey and confirm the option shown
1
.
Select using the Softkey.
or
Select using the Softkey and confirm the option shown.
Turning the night service on and off for UCD
@ Press the menu key page 25.
Select using the Softkey.
Select using the Softkey.
µ€ Navigate to UCD.
Select using the Softkey and confirm the option shown
[]
.
Select using the Softkey.
or
Select using the Softkey and confirm the option shown.
Display the number of waiting calls
@ Press the menu key page 25.
Select using the Softkey.
Select using the Softkey.
µ€ Navigate to UCD.
Select using the Softkey and confirm the option shown
[]
.
Select using the Softkey.
Program/Service g
Destinations g
UCD g
1.
Work on
Work off
Program/Service g
Destinations g
UCD g
UCD night on
UCD night off
Program/Service g
Destinations g
UCD g
Calls in queue