Wireless MAXg Access Point:
User Guide
I am no longer able to access the Internet.
When your computer uses an access point to connect to the Internet, a number of
devices have to work together:
● Your computer connects to the access point via a wireless connection.
● Your access point connects to your router or other networking device via an
Ethernet cable.
● Your router connects to your cable or DSL modem via an Ethernet cable (your
router and modem may be contained within a single device).
● Your cable or DSL modem connects to your Internet Service Provider (ISP) via your
cable or phone network.
Your Internet access might be failing within any of these devices or in any of the
connections between them. To solve the problem, you need to identify the device or
connection that is causing the failure and then correct the failing condition. Perform the
following procedures to locate and correct the problem:
1.
Check the indicator lights.
2.
Verify the connection between your computer and the access point.
3.
Verify the connection between the access point and your other networking device.
Check the Indicator Lights
Check the indicator lights of all networking devices between the computer and the point
where Internet service enters the building. If one or more of these devices indicates a
problem, see the documentation for that device to return it to normal operations. On the
file:///G|/CSO/T-Writer%20Repository/Networking/5455%...%20CR%20AP/Regulatory%20Preview/trouble_internet.html (1 of 3)4/24/2007 5:15:57 PM
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