Troubleshooting
10-3
10
— Run [MC] and decrease the
adjustment value. Decrease the
adjustment value 1 level at a time
from the current value. If there is
no improvement after the value is
decreased by 1 level, decrease by
1 level again. If there is still no
improvement, return the setting to
the original value.
8-138
Printouts are too dark. Is the machine in Auto
Density mode?
Select the correct density level for
auto density.
—
Is the machine in Manual
Density mode?
Select the correct density level. 5-16
— Conduct color calibration using the
operation panel.
8-126
Copies have a moire
pattern (dots grouped
together in patterns
and not aligned
uniformly).
Is the original a printed
photograph?
Set the image quality to [Photo]. 5-15
Printouts are not
clear.
Did you choose appropriate
image quality for the original?
Select appropriate image quality. 5-15
Printouts are dirty. Is the platen or the document
processor dirty?
Clean the platen or the document
processor.
—
Printouts are fuzzy. Is the machine being used in
very humid conditions?
Use in a location that has suitable
humidity.
—
Images are skewed. Are the originals placed
correctly?
When placing originals on the
platen, align them with the original
size indicator plates.
2-65
When placing originals in the
document processor, align the
original width guides securely
before placing the originals.
2-66
Is the paper loaded
correctly?
Check the position of the paper
width guides.
2-66
Paper often jams. Is the paper loaded
correctly?
Load the paper correctly. 2-47
Is the paper of the supported
type? Is it in good condition?
Remove the paper, turn it over, and
reload it.
2-47
Symptom Checkpoints Corrective Actions
Reference
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