16 | 3578 • CB500 VENDOR
PARTS ORDERING PROCEDURE
PLEASE HAVE THE FOLLOWING INFORMATION:
• The model number and serial
number of the vendor.
• Correct part number and
description from the pertinent part
and/or parts manual.
If you do not have the right parts
manual, go online to
www.vendnetusa.com or contact
VendNet™ and we will provide a copy
for you.
NOTE: When "Right" and "Left" are
used with a part name, it is taken to
mean that the person is facing the
vendor with the door closed.
• Shipping address.
• Address where the invoice should
be sent.
• The number of parts required.
• Any special shipping instructions.
• Carrier desired: air or air special,
truck, parcel post, or rail.
• If ordering by mail, need a
signature and date.
• If a purchase order number is
used, be sure that it is visible and
legible
• Go online to
www.vendnetusa.com
Browse the parts manuals. Place a
secured order online using your credit
card or Vendnet™ account.
• Email:
vendnet@vendnetusa.com
Please note that this is not as secured
as placing an order online.
• Phone:
USA & Canada ............ (888)
259-9965
International ................ (515) 274-
3641
• Fax Order: 515-274-5775
• Mail Order:
VendNet™
165 North 10th Street
Waukee, Iowa 50263
USA
BEFORE CALLING FOR SERVICE
PLEASE CHECK THE FOLLOWING:
• Does your vendor have at least 4"
of clear air space behind it?
• If the power is turned on at the
fuse box, is the vendor the only
thing that doesn't work?
• Is the circuit breaker at the fuse
box reset?
• Are evaporator fans running?
Take a sheet of paper approx. 4"
x 5" in size. Place the paper in
front of the evaporator coil and
see if the evaporator fans will
draw the paper to the coil.
• Is the condenser fan running?
Fold a sheet of 8 1/2" x 11" paper
in half. Place the paper in front of
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