5
For the User
2. USER SERVICING INSTRUCTIONS
2.1 QUARTERLY MAINTENANCE
1. Turn the unit off and unplug it.
2. Remove both door screws and set aside.
3. Open and lift out the door.
4. Slide both filters out of the top of the recovery core.
5. Wash both core filters under lukewarm water with mild soap. Rinse thoroughly and let dry
completely before reinstalling on the core.
6. Slide the cleaned filters back in the unit, mesh side against the core.
7. Reinstall the door by reversing steps 3 and 2.
8. Plug unit back. The unit will return to its previous setting after a 30-second booting
sequence.
2.2 ANNUAL MAINTENANCE
1. Perform steps 1 to 3 of Quarterly Maintenance.
2. Slide both filters and the recovery core out of the unit.
3. Clean inner walls of the unit using a damp cloth, and wipe with a clean dry one.
4. Wash both core filters under lukewarm water with mild soap. Rinse thoroughly and let dry completely
5. Clean the recovery core as follows :
E15 ECM HRV 90H-V ECM HRV E15 ECM ERV
E15 HRV 90H-V+ 90H-V ECM ERV
E10 HRV 60H-V+
• Let it soak for 3 hours in a mixture of warm water and mild soap
(dishwashing liquid).
• Rinse lightly.
• Allow it to dry.
• Remove the dust using a vacuum cleaner with a soft brush
attachment.
CAUTION: DO NOT SOAK THE ENERGY RECOVERY CORE
IN WATER
6. Slide the cleaned core in the unit.
7. Slide the cleaned filters back in the unit, mesh side against the core.
8. Reinstall the door by reversing steps 3 and 2 of section 2.1.
9. Clean the exterior hoods.
10. Plug unit back. The unit will return to its previous setting after a 30-second booting sequence.
⚠WARNING
• Risk of electric shock. Before performing any maintenance or servicing, always disconnect the unit from its
power source.
• When cleaning the unit, it is recommended to wear safety glasses and gloves.
VO0149
A
B
1
3
2
CAUTION
Make sure that the square or circle symbol on the core is aligned with the one on the unit.
PROBLEM TRY THIS
1. Nothing works. • Check if the unit is plugged in and receiving power from the house circuit breaker or fuse.
2. Condensation on windows
(air too humid).
• Operate the unit on maximum speed ventilation until the situation is corrected.
• Leave curtains half-open to allow air circulation.
• Store all firewood outdoors, or in a closed room with a dehumidifier or in a well ventilated room.
• Do not adjust the thermostat of your heating system below 18°C (64°F).
3. Inside air too dry. • Temporarily use a humidifier.
• Operate the unit in recirculation mode (if available).
4. Air too cold at the air
supply grille.
• Check if the exterior hood is blocked.
• Operate the unit in low speed ventilation, in intermittent or in recirculation mode (if available).
• Install a duct heater.
5. The LED of the integrated
control is blinking.
• Contact your installer.
6. The integrated control
push button does not work.
• The 30-second boot sequence is not completed.
3. USER’S TROUBLESHOOTING
Contact customer service at 1-800-567-3855 for any unresolved issue.
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