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VeriFone V205c User Manual

VeriFone V205c
36 pages
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Verifone Part Number DOC470-103-EN-A, Revision A
V205c
Installation Guide
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VeriFone V205c Specifications

General IconGeneral
Card ReaderEMV
ConnectivityEthernet
Payment MethodsCredit, Debit, Contactless
CertificationsEMV
BatteryOptional battery

Summary

Preface

Audience

Provides simple descriptions of the V205c features and the basic information for installing and configuring the V205c.

Organization

Explains how the guide is structured into chapters, appendices, and sections for clarity.

Related Documentation

Lists other relevant documents and their Verifone Part Numbers (VPNs) for further information.

Guide Conventions

Explains document formatting conventions like color coding and italics for clarity.

Acronym Definitions

Defines acronyms used throughout the manual for technical understanding.

Chapter 1: Overview

V205c Terminal Overview

Presents the V205c terminal's design, communication options, display, and processing capabilities.

Front Features

Details the specific features located on the front of the V205c terminal, including screen and keypad.

Rear Compartments

Illustrates and lists the components found in the rear compartments, such as card slots.

Ergonomics and Ease of Use

Describes user-friendly design elements like navigation, display, and keypad for ease of use.

Critical Security Protection

Details security features, key management, and certifications for protecting financial data.

Countertop Performance and Design

Explains the terminal's processing power and display graphics capabilities for efficient operation.

Chapter 2: Setup

Selecting Location

Provides guidelines for choosing the optimal location for the V205c device, considering convenience and environment.

Environmental Factors

Advises on environmental conditions to avoid, such as heat, dust, humidity, and sunlight.

Electrical Considerations

Advises on electrical safety, avoiding water, moisture, and electrical storms.

Contactless Considerations

Discusses avoiding metallic objects near the contactless antenna and mounting plate recommendations.

PIN Protection Measures

Offers techniques for screening PIN entry devices, such as terminal positioning and shields, to prevent spying.

Unpacking Shipping Carton

Instructs on how to carefully inspect and unpack the V205c unit and its contents.

Installing or Replacing MSAM and Micro SD Cards

Guides on installing or replacing security modules (MSAM) and memory cards (Micro SD).

Establishing Communication

Explains how to connect the V205c to a network via telephone line or Ethernet cable.

Loading Printer Paper

Details the procedure for installing paper rolls into the integrated thermal printer.

Connecting Optional Devices

Discusses connecting supported peripheral devices to the V205c terminal for expanded functionality.

Connecting the V205c to a PC

Provides instructions and illustration for connecting the V205c to a computer using a specific cable.

Connecting ECRs to the V205c

Explains how to connect electronic cash registers (ECRs) to the V205c terminal.

Connecting Power Supply

Guides on connecting the power supply and precautions for using the correct rating.

Smart Card Reader

Explains how to use the smart card reader and the transaction procedure, noting application dependency.

Magnetic Stripe Card Reader Use

Details how to conduct credit or debit card transactions using the magnetic stripe reader.

Contactless Transactions

Describes how to perform contactless smart card transactions using the integrated module.

Periodic Inspection

Outlines procedures for periodically inspecting the terminal for tampering, listing common signs.

Chapter 3: Specifications

V205c Terminal Specifications

Details technical specifications for the V205c terminal, including power, temperature, dimensions, memory, and readers.

Connectivity Options

Lists the available connectivity options such as Ethernet, USB, and dial modem ports.

Security Features

Outlines the security features like encryption, key management, and compliance standards.

Chapter 4: Troubleshooting Guidelines

Display Panel Issues

Provides steps to troubleshoot problems with the display panel, including checking connections and software.

Keypad Issues

Offers troubleshooting steps for when the keypad does not respond, referring to display checks.

Transaction Failures

Guides on troubleshooting issues that prevent transactions from processing, focusing on the magnetic card reader.

Smart Card Reader Troubleshooting

Guides on troubleshooting issues with the smart card reader, including card insertion and MSAM card checks.

Chapter 5: Service and Support

Maintenance and Cleaning

Provides instructions for cleaning the V205c device using appropriate materials and general maintenance advice.

Service Returns

Explains the process for returning the V205c unit for repair or replacement, including obtaining an MRA number.

Accessories and Documentation

Lists available accessories, cables, power supplies, and documentation with part numbers for ordering.

Appendix A: Caution and Warning Messages

Safety and Operational Warnings

Lists cautions and warnings regarding safety, electrical hazards, proper usage, and equipment integrity.

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