If you selected ‘Not Present’ earlier in the transaction flow then you will be
requested to enter the numerical part of the cardholder’s street address.
E.g. For 23 Baker Street, you would key in 23 and press the green Enter button.
You will now be prompted to enter the numerical digits within the cardholder’s
postcode, in the order in which they appear. Key these in and press Enter.
E.g. for a postcode of GU22 4NN you would key 224 and press the green
Enter button.
The terminal will now contact the acquiring Host (bank), which will check the details entered against
those held by the card issuer and advise if they match. There are three possible responses: Matched,
Not Matched or Not Checked. The host may still authorise the transaction even if one or more of
the responses are negative. The decision to proceed with the transaction is up to you the Merchant –
select ‘Yes’ to proceed with the transaction or ‘No’ to cancel it.
VeriFone recommend that the AVS and CSC guidelines distributed by your Acquirer’s Merchant
Services Department is read and fully understood. CNP transactions due to their nature are higher in
risk than Chip and PIN transactions.
Press any key to continue. The terminal will print a merchant receipt copy
and will prompt if a customer copy of the receipt is required. Either select the
option for ‘Yes’, or the option for ‘No’.
The transaction is now complete and the terminal will return to the idle screen.
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