Sale with Gratuity
**Note: This is not a standard feature on the terminal. To have this feature enabled please call the
helpdesk**
From the idle screen, select ‘Sale’.
Key in the value of the transaction. Once correct, press the green Enter button
to confirm.
If a mistake is made press the yellow back space key to delete the amount
and try again.
The terminal can now be passed to the customer. They will be requested to
press any key to continue.
The terminal will ask the customer if they wish to add a Gratuity. Selecting ‘Yes’
will take them to the next step. If ‘No’ is selected then the terminal will continue
the transaction as a normal sale.
The terminal will now present the customer with three pre-determined gratuity
options (5%, 10% and 15%) and the option to add a specific amount. Please
note that the gratuity amount entered cannot exceed the value of the original
transaction amount.
The terminal will now display the Sale amount, the gratuity amount and the Total
transaction amount and will request confirmation. Either choose ‘Yes’ or ‘No’
to proceed.
If ‘No’ is selected the terminal will return to the previous screen where the
customer can choose the gratuity amount again.
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