TROUBLESHOOTING TIPS
• If you have made any changes in your network settings and
turning your network device’s Wi-Fi o and on does not help, try
to restart your network device.
• You may need to turn the Wi-Fi settings from on to o, and back
to on again and apply the changes.
• If you are still unable to access your Verizon Wi-Fi Extender,
you may need to try connecting to the Extender using another
network device. If the issue goes away with another network
device, the issue is likely with that individual network device’s
configuration.
5.0c/ ACCESSING YOUR VERIZON WIFI EXTENDER IF YOU
ARE LOCKED OUT
• If your Verizon Wi-Fi Extender connection is lost while making
configuration changes, a setting that locks access to your
Verizon Wi-Fi Extender’s UI may have inadvertently been
activated.
The common ways to lock access to your Verizon Wi-Fi Extender
are:
• Scheduler - If a schedule has been created that applies
to the computer over the connection being used, your
Verizon Wi-Fi Extender will not be accessible during the times
set in the schedule.
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