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/ TROUBLESHOOTING
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9.0d/ RESTORING YOUR FIOS ROUTER’S DEFAULT SETTINGS
There are two ways to restore your Fios Router’s default settings.
It is important to note that after performing either procedure, all
previously save settings on your Fios Router will be lost.
For additional information regarding the Restore Defaults feature,
refer to section 8.1/ Utilities/Save And Restore.
• Using the tip of a ballpoint pen or pencil, press and hold the
Reset button on the back of your Fios Router for three seconds.
• Access the UI and navigate to the Advanced Settings page.
Select the 8.1b Save and Restore option. After saving your
configuration, if desired, click the Restore Factory Defaults radio
button. For additional details, refer to the 8.1/ Utilities/Save And
Restore section of this guide.
Note: If you reset or reboot your Fios Router, you may also need to
disconnect your Fios Router’s power supply for a few minutes (3
or more) and then reconnect the power cable. However, in order to
provide full synchronization to the coaxial network, disconnecting
and reconnecting the power may be required.
9.0e/ LAN CONNECTION FAILURE
To troubleshoot a LAN connection failure:
• Verify your Fios Router is properly installed, LAN connections
are correct, and that the Fios Router and communicating
network devices are all powered on.
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