FREQUENTLY ASKED QUESTIONS
9.1i/ I USED DHCP TO CONFIGURE MY NETWORK. DO I
NEED TO RESTART MY COMPUTER TO REFRESH MY IP
ADDRESS?
No. In Windows 7, Windows 10 and OSX, unplug the Ethernet
cable or Wi-Fi card, then plug it back in.
9.1j/ I CANNOT ACCESS MY FIOS ROUTER UI. WHAT SHOULD I
DO?
If you cannot access the UI, verify the computer connected to
your Fios Router is set up to dynamically receive an IP address.
9.1k/ I HAVE A FTP OR WEB SERVER ON MY NETWORK. HOW
CAN I MAKE IT AVAILABLE TO USERS ON THE INTERNET?
For a web server, enable port forwarding for port 80 to the IP
address of the server. Also, set up the web server to receive
that port. Configuring the server to use a static IP address is
recommended.
For a FTP server, enable port forwarding for port 21 to the IP
address of the server. Also, set up the web server to receive
that port. Configuring the server to use a static IP address is
recommended.