How to fix camera recall that does not work on Videx Door Opening System?
To fix camera recall that is not working on your Videx Door Opening System, check the terminal TV1 (? button) wire for continuity to T of the relevant door panel.
How to fix interference on the speech in my Videx 4000 Intercom System?
If you are experiencing interference on the speech with your Videx Intercom System, it could be due to several reasons. One potential cause is low signal strength, which forces the GSM module to increase power and interfere with speech circuits. To resolve this, check the signal strength using ‘1111SIG?’ and try relocating the antenna or using a more powerful one. Also, ensure that antenna cables are not running close to the power supply cables or microphone wires inside the intercom panel. If the issue persists, try a different SIM card from another service provider to see if they have better coverage in your area.
What to do if my Videx 4000 panel does not respond to SMS messages?
If your Videx Intercom System panel isn't responding to SMS messages, the SIM card might not have an SMS service center number stored. You'll need to insert the SIM card into a mobile phone to check this. Contact your SIM card provider for assistance if needed. Also, verify that you're sending the message to the correct number, which is the SIM card number in the intercom panel. After sending an SMS, listen for a single short beep from the intercom panel, indicating the message was received and understood. A long beep indicates the message was not understood or the 4-digit code was incorrect. As a solution, you can try resetting the 4-digit code to 1111 by powering up with C1 & PTE shorted.
Why does the call keep dropping out on my Videx Intercom System?
If calls keep dropping out on your Videx Intercom System, consider increasing the call time in the programming settings. Also, check the signal strength; a weak signal or antenna malfunction could be the cause. Try moving or changing the antenna, or switch to a different SIM card provider to improve signal reception.
Why do I hear a long beep when I press a button on my Videx Intercom System?
If you hear a long beep when pressing a button on your Videx Intercom System, it could mean that no telephone number is set up for that button. You should check the programming to ensure the number is correctly configured. Another possibility is that the SIM card is not fitted correctly, so verify that the SIM card is properly inserted.
How to troubleshoot no speech from the telephone to the door panel on a Videx Door Opening System?
To troubleshoot the lack of speech from the telephone to the door panel on your Videx Door Opening System, start by checking terminal 1 on the door panel amplifier for continuity back to terminal 1 on the telephone. Also, check that the voltage drops to approximately 4Vdc after the handset is lifted; if not, try another telephone. If these steps don't resolve the issue, try another amplifier at the door station.
Why is there no speech in either direction on my Videx Door Opening System?
If you have no speech in either direction on your Videx Door Opening System, check the 315mA fuse in the power supply. Also, check for 12Vdc across terminals + & - on the door panel amplifier. This voltage should be present at all times and comes directly from the PSU.
What to do if nothing happens when the call button is pressed on my Videx Door Opening System?
If nothing happens when the call button is pressed on your Videx Door Opening System, check that the common of the button is connected to T on the VX136. Also, check continuity from the other side of the call button to terminal 4 on the handset.
What to do if Videx Intercom System panel does not respond to SMS messages?
If your Videx Intercom System panel isn't responding to SMS messages, verify that the SIM card has an SMS service centre number stored by inserting the SIM card into a mobile phone to check. Also, ensure that you are sending the message to the correct number (the mobile number of the SIM card in the GSM intercom panel). You can also try resetting the 4 digit master code to 1111, powering up with the blue (c) and yellow (6) wires shorted.
What to do if Videx Intercom System calls keep dropping out?
If your calls keep dropping out on your Videx Intercom System, you can try increasing the call time in programming. Also check the signal strength, and if necessary, move or change the antenna or try a different SIM card provider.
Details the 4000 Series IP video speaker unit module's capabilities and compatibility.
Lists all terminal connections and their functions for the Art.4503 module.
Illustrates how to connect the unit for a 12Vdc electric lock.
Illustrates how to connect the unit for a 12Vac electric lock, including PSU.
Explains fitting components for AC and DC lock release protection.
Steps to restore the module's IP address and login credentials to factory defaults.
Lists essential technical data for the Art.4503 module.
Details two methods for connecting the Art.4503 to a network via cable.
Initial steps to prepare the PC/Laptop's network settings for device configuration.
Guide to accessing network adapter settings via Control Panel and Network Center.
Steps to view and configure the properties of the local area network connection.
Displaying the status of the network connection and accessing its properties.
Locating and selecting the Internet Protocol Version 4 (TCP/IPv4) in connection properties.
Setting the static IP address, subnet mask, and default gateway for the device.
Logging into the device's web server to modify network settings like IP address.
Step-by-step guide for configuring network settings on Windows Vista.
Step-by-step guide for configuring network settings on Windows 2000/XP.
Accessing the device's web interface using default username and password.
Configuring IP address, gateway, subnet mask, and DNS settings via the web interface.
Enabling and configuring 'Check Alive' for network connectivity monitoring.
Configuring SIP server parameters for VoIP communication and registration.
Assigning IP addresses or SIP IDs to individual call buttons.
Configuring relay functions, call behavior, and duration settings.
Adjusting audio levels, video options, and enabling expansion modules.
Viewing device details and updating the firmware through the web interface.
Procedure to modify the username and password for accessing the device's web interface.
Instructions on how to find IP Address, Subnet Mask, and Gateway from network settings.
Using the ping command to check if an IP address is currently in use on the network.
Example of TCP/IPv4 properties and command prompt outputs for network verification.
Provides contact details for Videx offices worldwide for sales and support.
Information on product certifications, including ISO 9001 and CE marking.
General| Series | 4000 Series |
|---|---|
| Category | Intercom System |
| Material | Stainless Steel |
| Operating Voltage | 12V DC |
| Housing Material | Stainless steel |
| Compatibility | Compatible with Videx audio and video internal units |
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