What to do if the Videx GSM4K call keeps dropping out?
If the Videx Intercom System call keeps dropping out, increase the call time (SPT) in programming. Also, check the signal strength and if necessary, move or change the antenna or try a different SIM card provider.
Why Videx GSM4K panel does not respond to SMS messages?
If the Videx Intercom System panel does not respond to SMS messages, first check that the SIM card has an SMS service centre number stored. You can check this by putting the SIM card into a mobile phone. Contact the SIM card provider if you are unsure. Also, verify that you are sending the message to the correct number (the number of the SIM card in the GSM PRO intercom panel). If a long beep is heard, the message was either not understood or the 4 digit master code was incorrect. You can also try resetting the 4 digit master code to 1111 by powering up with terminals g & 7 shorted.
How to fix interference on Videx GSM4K Intercom System speech?
For the Videx Intercom System, interference on speech can occur if the signal strength is too low. The GSM module increases its power to compensate, causing interference with the speech circuits. Try relocating the antenna or using a more powerful or directional antenna. Ensure the antenna cables are not running close to the power supply cables or the microphone wires inside the intercom panel. Try a different SIM card from a different service provider as they may have better coverage in that area.
Why does Videx GSM4K Intercom System speech echoes and feeds back?
If you hear speech echoes and feedback from the Videx Intercom System, try lowering the speaker volume using the dip-switches on the back of the GSM PRO intercom. You can also try adjusting the volume using the programmable settings during a call. Check the microphone is fitted correctly in the intercom panel and that the mic hole is not blocked in any way.
What does long beep mean on Videx GSM4K when button is pressed?
If you hear a long beep when the button is pressed on the Videx Intercom System, check the programming to ensure a telephone number is set up for that button. Also, check the SIM card is fitted correctly.
Why Videx Intercom System panel beeps twice and the name plate does not illuminate?
If the Videx Intercom System panel repeatedly beeps twice and the back lit name plate of the module does not illuminate, check the power supply has adequate voltage. Try a full reset, powering up with terminals g & 8 shorted. Also, try a different SIM card. The GSM PRO intercom module may have a fault.
What to do if Videx Intercom System returns ERROR message in SMS programming?
If you receive an ERROR message in SMS when programming the Videx Intercom System, or no SMS is returned even with a '?' at the end of the message, double-check the message you sent and compare it with the examples in the manual to identify any common errors in the message format.
General| Camera | Yes |
|---|---|
| Relay Outputs | 2 |
| Operating Temperature | -20°C to +55°C |
| GSM Frequency | 850/900/1800/1900MHz |
| Number of RFID Keys | 1000 |
| Number of PIN Codes | 1000 |
| Connectivity | GSM |
| Compatibility | Videx systems |
| Power Supply | 12V DC |
| Operating Voltage | 12V DC |
| Dimensions | 45mm (D) |
| Weight | 0.5 kg |
| SIM Card Type | Mini SIM |
Explains the GSM intercom system's functionality, features, and how it works like mobile phones.
Outlines the system's components, modular design, and customization options.
Details the different versions of the GSM intercom panel based on button configuration.
Details the codelock module features, including relay outputs and inputs.
Lists available GSM4K kit configurations for flush and surface mounting.
Lists available GSM4KC kit configurations including codelock module.
Provides a diagram and overview of the GSM PRO module, including connections and indicators.
Lists terminal connections and the function of jumper JP2 for illumination adjustment.
Lists the detailed technical specifications of the GSM intercom system.
Provides specifications, diagrams, and back EMF protection details for the codelock module.
Shows wiring diagrams for connecting the Art.4800M codelock to the Art.4810 GSM intercom.
Guides on the initial setup and programming of the Art.4800M codelock using its keypad.
Describes how to change existing access codes on the Art.4800M codelock.
Illustrates the wiring connections for a GSM4K-1 / GSM4K-1S audio kit.
Illustrates the wiring connections for a GSM4KC-1 / GSM4KC-1S audio kit.
Details connecting the GSM intercom to gate controls via the Art.120 opto-isolator PCB.
Details the functionality and uses of Auxiliary Output AO2 for switching devices.
Details wiring and back EMF protection (capacitor or diode) for electric lock releases.
Outlines requirements for connecting the system to mains power via an all-pole circuit breaker.
Guides on how to properly insert the SIM card into the GSM module holder.
Resets all settings, telephone numbers, and proximity cards to factory defaults.
Provides detailed steps for installing the surface mount door station, including fixing and sealing.
Guides on installing the flush mounting door station, including linking back boxes and sealing.
Introduces the methods for programming the GSM PRO intercom via text or PC software.
Details how to customize settings and manage numbers using SMS messages.
Explains how to store primary and divert telephone numbers for call buttons.
Guides on storing numbers for the dial-in door release feature, allowing remote access.
Explains the six different modes for Auxiliary Output AO1 functionality.
Stores and queries proximity fob/card data using memory locations.
Explains how to initiate a call from the intercom panel and interpret LEDs.
Describes how to release the door/gate by dialling the intercom panel's number.
Lists user commands for during calls and SMS messages for system control.
Offers a table to diagnose and resolve potential installation and system issues.
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