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Product title and SKU MOUNT-E-FD70S/W for the ceiling TV mount.
Access a step-by-step video tutorial for product assembly via QR code or direct link.
Guidance to contact support before returning the item for assistance.
Support availability: Monday-Friday, 7 AM - 7 PM.
Policy for reporting missing or defective parts within 30 days of delivery for replacement.
Read directions carefully, check for missing parts, and avoid improper use or exceeding weight capacity.
Contains small parts; not suitable for children under 3 years. Adult supervision is required.
Do not install into drywall alone; mount to wood studs. Verify wall construction.
Do not attempt to install on a pitched ceiling as the mount will not operate as intended.
Do not exceed the specified weight capacity (77lbs/35kg) to prevent serious injury.
Information on product warranty, returns, and conditions for shipping charges.
List of necessary tools including Phillips screwdriver, drill, pencil, wrench, and stud finder.
Detailed list of all parts included in the package for assembly.
Assemble mounting brackets to the main mount using specified screws and wrench.
Instructions for mounting to wood beam or concrete ceilings using template and hardware.
Connect bracket rails to the center plate and attach VESA brackets.
Adjust VESA bracket spacing to match TV mounting holes and secure them.
Remove pre-installed screws and loosen the center screw to prepare for TV attachment.
Attach the VESA assembly to the TV using appropriate screws, washers, and spacers.
Place the TV with VESA bracket onto the mount and secure with screws.
Route and secure cables using provided clips and ties for a clean setup.
Plug in the AC adapter and follow remote instructions for mount operation.
Discover other VIVO home & office products like speaker mounts, adjustable desks, and monitor mounts.
Information about VIVO as a brand focused on ergonomic office furniture and solutions.
Contact information and average resolution times for customer support via phone, chat, and email.
Share your VIVO setup photos on social media using provided handles.
Check out the website for more great VIVO products.