VIVOTEK - Built with Reliability
36 - User's Manual
5. Why live view is unavailable?
The default live view receives a camera's stream #1. If a camera's stream #1 is congured using
MPEG-4 as the video codec, the following message will prompt.
You can go to the Settings > Camera > Media > Video window to congure the video codec
of stream #1 into H.264. The same will occur if you connect some newer VIVOTEK 9xxx series
H.265 models. You will then need to chanage the CH1 and CH2 video streams to H.264.
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