Vivotek ND9425P User Manual

VIVOTEK - Built with Reliability
124 - User's Manual
3-5-19. Settings – System - Customer support
If users encounter problems with the system, they could export a debug report and send it to
VIVOTEK's technical support.
With an Internet connection, users can also open the Remote access functionality. An access
ID will be generated. They can send the ID to VIVOTEK's technical support for the support to
remotely examine system conguration and errors. Note that you should only allow remote
access when you need the technical support to access and diagnose system errors. There is a
60 seconds initial timeout when trying to connect to the cloud server.
The remote access will automatically be disabled after 14 days if it is not manually disabled after
the debug. You should not disable the remote access while the debug process is taking place.
If network unavailable message is displayed at the lower screeen, the network connection
between NVR and cloud server may have failed.

Vivotek ND9425P Specifications

General

PTZ control	Yes
Maximum resolution	3840 x 2160 pixels
Video input channels	16 channels
Audio formats supported	G.711, G.726
Video formats supported	H.264, H.265
Operating system installed	Embedded LINUX
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN data rates	10, 100, 1000 Mbit/s
VGA (D-Sub) output ports	1
HDD size	3.5 \
RAID levels	0, 1
HDD capacity	0 GB
HDD interface	USB 3.2 Gen 1 (3.1 Gen 1)
Maximum storage capacity	16 TB
Number of HDDs installed	0
Product color	Black
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	255 W
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	0 - 95 %

Weight and Dimensions

Depth	320.3 mm
Width	366 mm
Height	46 mm
Weight	2500 g