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Troubleshooting
There is No Power
• Make sure the power cord is firmly connected to the power outlet.
• If using a power strip/surge-protector, make sure that it is plugged in and switched on.
• Check to make sure the power switch is in the on position.
There is No Sound from Disc
• Make sure everything is connected firmly and properly.
• Make sure the INPUT SELECTOR button is set to DVD.
• Make sure the volume is turned up using the remote control.
• Make sure there are no defective cables.
• Make sure all of your compartments are turned on.
• Make sure all of the components (amp, mixer, TV, etc.) are set to the proper inputs.
There is No Sound from Microphones or Instruments
• Make sure the MIC-INST/LINE button is set correctly. (Page 12)
• Check to make sure the cable(s) are connected and functioning properly.
Can’t access USB/SD files
• Make sure the USB drive/SD card is connected firmly and properly.
• Make sure the INPUT SELECTOR button is set to DVD.
• Make sure the USB/DVD button is set to the correct device.
• Make sure the files on the device are compatible with the JAMCUBE: MP3, AVI, JPG, VOB
No Picture
• Make sure everything is connected firmly and properly.
• Make sure there are no defective cables.
• Make sure all of your components are turned on.
• Make sure all of the components (amp, mixer, TV, etc.) are set to the proper inputs.
• Make sure the TV or monitor is working correctly.
The Disc Does not Play
• Make sure the Source Selector Switch is set to DVD.
• Make sure the disc is inserted correctly (label side up).
• Make sure the disc is clean and not scratched.
• If using a CD-R/RW, try using a different brand as some brands might not be compatible.
• Clean the DVD lens using a DVD lens cleaner.
The Picture is Unclear
• Make sure the disc is not dirty or damaged.
• Make sure that the TV TYPE is set correctly:
NTSC: In North America, Japan and many other Asian countries
PAL: In Europe
• Try restarting the disc player.