Installation and Operating Manual / Version 10 / 3626-011500
en
/ Protection class 0: public / 2017-12-15
BTS, non-contacting thermal switch unit
Queries, Orders Placed for Field Service Representatives and Spare Parts
12 Queries, Orders Placed for Field
Service Representatives and
Spare Parts
For
–
queries
–
ordering a field service representative
–
spare parts orders
–
commissionings
we need:
the Serial No. and type designation of
the turbo coupling on which the BTS is
used.
You will find the serial number and
type designation either on the outer
wheel / coupling shell (A) or on the
turbo coupling periphery (B).
The serial number is stamped in with
figure stamps.
For turbo couplings, intended for the
use in potentially explosive
atmospheres, you will find the CE-Ex
marking on the turbo coupling
periphery.
When placing an order for a field service representative, commissioning or a
service, we need, in addition
–
the turbo coupling installation site,
–
the name and address of a contact person,
–
details of the malfunction/problem occurred.
When placing a spare parts order, we need, in addition,
–
the destination for the spare parts shipment.
Please contact the local Voith representative
(outside business hours: the emergency hotline).
Chapter 15.7