17
Troubleshooting
5 TROUBLESHOOTING
Warning! Risk of electric shock and risk of injury
• Never perform repairs on your device yourself.
Repairs to electric devices may only be carried out by the responsible
Vorwerk customer service department.
If your device is not working properly, it may be due to one of the following
causes:
Fault Possible causes and rectification
The Kobold
VC100 handheld
vacuum cleaner
is not working.
The baeries may be empty.
• Recharge the handheld vacuum cleaner.
The handheld vacuum cleaner is not charged correctly:
• Ensure that the mains charger with charing unit
and the handheld vacuum cleaner are connected
and that the mains socket works (the function
indicator on the handle pulsates and indicates that
the handheld vacuum cleaner is being charged).
The contact points on the device and/
or mains charger may be soiled.
• Clean the contact points with a dry cloth.
The handheld vacuum cleaner may have been
switched on while it was in the charing unit.
• Ensure that the handheld vacuum cleaner
is switched off for recharing.
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