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Loading...What to do if the VTech DigiGo screen displays with no sound?
If your VTech Media Player screen displays but there's no sound, the volume might be turned down. Try adjusting the volume control. Alternatively, headphones might be connected; unplug them from the headphone jack.
Why won't my VTech DigiGo Media Player charge?
If your VTech Media Player won't charge, it might be because the power source isn't properly connected. Ensure the unit is plugged into a wall outlet using the supplied USB cable and AC adapter.
What to do if the VTech DigiGo touch screen is inaccurate?
If the touch screen on your VTech Media Player is inaccurate, it might need calibration. To calibrate, hold the Power button for 10 seconds until the device turns off. Then, hold the and Vol- buttons while turning the device back on, and follow the on-screen steps. Also, check for any small particles inside the LCD screen gap and gently remove them with a toothpick.
General| Control type | Buttons, Touch |
|---|---|
| Product type | Children's multifunctional gadget |
| Product color | Black, Blue |
| Recommended age (max) | 10 yr(s) |
| Recommended age (min) | 4 yr(s) |
| Display diagonal | 4.3 \ |
| Front camera resolution (numeric) | 2 MP |
| Internal memory | 4096 MB |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 32 GB |
| Audio formats supported | MP3 |
Weight and Dimensions| Depth | 165 mm |
|---|---|
| Width | 138 mm |
| Weight | 380 g |
Lists the items included in the DigiGo™™ package.
Identifies external components like buttons, cameras, and ports on the DigiGo™™.
Explains the specific functions of various buttons, ports, and indicators on the device.
Guides users through initial setup, computer connection, and software installation.
Covers personalizing the device profile and navigating the DigiGo™™ desktop interface.
Details the meaning and function of various common icons used within the DigiGo™™ interface.
Provides instructions on how to attach the wrist strap to the DigiGo™™ device.
Explains the process of charging the DigiGo™™ device using the provided adapter and cable.
Covers powering the device on/off and inserting a microSD card for expanded memory.
Details the steps required to connect the DigiGo™™ to a Wi-Fi network.
Outlines the initial steps for setting up and using the VTech Kid Connect™™ service.
Describes how to view, add, and remove contacts for your child's VTech Kid Connect™™ profile.
Explains how to send, accept, or reject friend requests within the VTech Kid Connect™™ system.
Covers family group chat functionality and transferring photos, videos, and songs.
Provides guidelines for file formats and introduces the Learning Lodge™™ for content expansion.
Offers advice on using the touch screen and stylus correctly to avoid damage.
Provides instructions on how to clean the touch screen and the main cabinet of the DigiGo™™.
Addresses common problems like no sound, screen turning off, and display issues with their respective solutions.
Covers issues related to charging, USB connection, touch screen accuracy, and microSD card recognition.
Addresses Wi-Fi connection problems and the battery charging indicator light not working.
Explains the procedure for resetting the DigiGo™™ device to its original factory settings.
Provides crucial safety precautions for using the battery and charger with the DigiGo™™.
Offers guidance on the responsible disposal of batteries and the product according to environmental regulations.
Lists standard safety guidelines for using adapter toys and electrically operated products.
Details procedures for battery removal and how to obtain technical support for the DigiGo™™.
Contains notes on licensing, compliance, and advises on backing up important data to prevent loss.
Specifies the terms and requirements for the VTech Kid Connect™™ subscription service.