24
Troubleshooting
Problem Possible Reason Solution
Screen displays
with no sound
Volume is turned
down.
Adjust the volume control.
Headphones are
connected.
Unplugheadphonesfrom
headphone jack.
Screen turns on,
then immediately off
Battery power low Replace the battery.
No picture (or
incorrect picture)
on screen and
pressing the Power
button has no
effect.
Program needs to be
reset
Disconnect all power supplies
(batteries and adaptor), then
reconnect all power supplies.
Press the Power button.
Remove the cartridge, clean
it if necessary, and then re-
insert it into the InnoTab
®
3.
No screen display
after pressing
Power button
Battery power low Replace the battery.
Incomplete battery
installation
Make sure to install all
batteries in the battery
compartment.
No AC adaptor power Securely connect the AC
adaptor or car adaptor to both
the InnoTab
®
3 and the power
source.
The cartridge icon
does not appear on
desktop
Poor cartridge
connection
Remove the cartridge, clean
it if necessary, and then re-
insert it into the InnoTab
®
3.
USBconnection
window does
not pop up after
connecting to
computer
PoorUSBcable
connection
SecurelyconnecttheUSB
cable to InnoTab
®
3 and the
computer.
Connection is running
throughUSBhub
Connect the InnoTab
®
3
directly to the computer,
without using a hub.