TROUBLESHOOTING
Page 54
INDEX
CONTENTS
MACINTOSH-SPECIFIC PROBLEMS
Windows 98 or Me.
When working with multiple
monitors, the screen cursor
positioning is incorrect after moving
into the unmapped area of the
virtual desktop.
On a multiple monitor system, the tablet is mapped to the virtual desktop (a
rectangular area covering all monitors). In the Pen Tablet control panel’s
P
ORTION OF SCREEN dialog box, the screen rectangle represents the entire
virtual desktop.
If your video display areas do not form a rectangle because they are
different sizes or they are not evenly aligned, the screen cursor positioning
will be incorrect after moving into the unmapped area of the virtual desktop.
To reestablish the correct screen cursor position, lift your Graphire3 tool out
of tablet proximity and bring it back into proximity over an area of the tablet
that is mapped to a display area.
At startup, a dialog box appears
telling you that either the driver
failed to load or the tablet
preferences have not yet been
created.
The tablet was not detected at startup. Make sure the USB interface cable
is securely connected and that the status LED on the tablet is orange.
If your tablet is plugged into a USB hub, make sure the hub is connected
and active.
Macintosh OS X, v10.1.5 or greater:
From the GO menu, select
A
PPLICATIONS and open the UTILITIES folder. Launch the APPLE SYSTEM
P
ROFILER and select the DEVICES AND VOLUMES tab. A USB tablet should
be displayed by the profiler. If a USB tablet was not found, check the USB
tablet cable connection or try plugging the tablet into a different USB port.
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