What to do if the LED halo is red on my Wallbox Automobile Accessories?
If the LED halo on your Wallbox Automobile Accessories is red, indicating an error, it signifies a safety issue with either your electrical connection or vehicle. To resolve this, unplug the EV connector from your vehicle. Then, perform a power cycle by switching off the circuit at the circuit breaker, waiting a few seconds, and switching it back on.
General| Housing color | Black |
|---|---|
| Mounting type | Wall |
| LED indicators | Yes |
| Built-in display | No |
| Housing material | - |
| Sockets quantity | 1 |
| Power source type | AC |
| Quantity per pack | 1 pc(s) |
| IEC protection class | III |
| Vehicle connection plug | Type 1 |
| Cross-section connection | 5 x 10 mm² |
| Mechanical impact protection code | IK08 |
| International Protection (IP) code | IP54 |
| Storage temperature (T-T) | -40 - 70 °C |
| Operating temperature (T-T) | -25 - 40 °C |
| Number of phases | 3 |
| Nominal frequency | 60 Hz |
| Voltage tolerance | 10 % |
| Three-phase output voltage supported | 400 V |
| Maximum operating power (three-phase) | 7.4 kW |
| Single-phase output voltage supported | 220, 240 V |
| Maximum operating current (three-phase) | 32 A |
| Sustainability certificates | CE |
Weight and Dimensions| Depth | 82 mm |
|---|---|
| Width | 163 mm |
| Height | 166 mm |
| Weight | 1000 g |
| Charging cable length | 5 m |
User must read and understand safety instructions to prevent shock, fire, injury, or damage.
Document is a reference guide; product images are illustrative; changes may occur without notice.
Instructions cover operation, authorized personnel, electronic implants, warning labels, impact protection, power switch, and environmental conditions.
Recommendations for checking, using, and disconnecting charging cables and connectors to prevent damage or injury.
Introduces the Wallbox Pulsar Plus, its components, and the role of the app/portal.
Explains the LED halo indicators and their meaning for charger status (Ready, Connected, Connected-Scheduled).
Explains the LED halo indicators for Charging, Locked, and Error states.
Instructions for downloading the Wallbox app from app stores and scanning QR codes.
Steps for creating a new account or logging into an existing one via the app.
Process for adding a charger to the myWallbox account using serial number and UID/PUK.
Details on viewing the list of chargers, including name, connection type, and status.
Explains how charging sessions synchronize with the myWallbox cloud via the app.
Describes controls for managing the charger: current selection, locking, pausing, and accessing configuration.
How to set, edit, or delete charging schedules using the app's interface.
Explains how to view charging statistics, filter by date, and display data in charts or list mode.
Overview of charger configuration options available in the app, such as Charger Info, Connectivity, and Advanced Options.
Details on connecting the charger via Wi-Fi, including activation and network selection.
Options for changing energy cost, performing system restore, and managing charger unlink.
Options related to charger installation, such as selecting grounding systems and unlinking the charger.
Instructions for integrating the charger into Power Sharing or Power Boost infrastructures.
Process for updating the charger's firmware to get new features and improvements.
How to edit personal data, change password, currency, and add a profile picture in the myWallbox account.
Steps for creating a new myWallbox account via the website registration process.
Instructions for logging into the myWallbox website and handling forgotten passwords.
Steps after successful login, including redirection and adding a charger to the account.
Details on what information is displayed for a charger, including locking status, name, and connection type.
Accessing charger details, modifying names, getting info, and interacting with the charger.
Retrieving information about charging sessions, including graphs and session lists.
Viewing and managing users who have access to chargers, including their roles and assignment status.
Accessing detailed user account information and managing user configuration settings.
Precautions for maintaining the Wallbox charger, emphasizing professional servicing and cleaning procedures.
General troubleshooting steps for common issues like the charger not powering up or charging sessions not starting.
Steps to resolve issues when the Wallbox app cannot connect to the charger via Bluetooth or Wi-Fi.
Explains warning messages related to charging station unavailability or lack of power.
Steps to resolve issues where charging logs do not appear in the app or website.
Contact information for Wallbox support services in various countries.
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