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General| Output Power | 7.4 kW |
|---|---|
| Current | 32 A |
| Voltage | 230 V |
| Protection Rating | IP54 |
| Charger Type | DC bidirectional charger |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| User Interface | myWallbox app |
| Compatibility | CHAdeMO (with adapter) |
Details on the product information sticker, listing items like Part number, EAN code, Serial number, and manufacturing country.
Details the information displayed on the charger screen: State of Charge (SOC), current limit, and power being charged/discharged.
Describes using the gesture sensor for controlling charging power, locking/unlocking, and pausing/resuming charging.
Details the process of using face recognition for authentication, requiring an internet connection and a profile photo.
Explains how to use RFID cards for authentication, requiring the card to be registered in the myWallbox account.
Step-by-step guide on how to connect the charging plug to the vehicle's inlet, ensuring a secure connection.
Instructions for safely disconnecting the charging plug from the vehicle's inlet after the charging session.
Guides users to download the Wallbox app from the App Store or Google Play by scanning QR codes.
Explains the process of creating a new account or logging in with existing credentials for the myWallbox app.
Instructions on how to link a charger to a myWallbox account by entering its Serial Number and UID or PUK.
Describes the information displayed for chargers in the list, including name, connection type, and status.
Details how charging sessions are synchronized with the myWallbox cloud when connected to the charger via the app.
Covers app controls for managing the charger, including selecting current, locking/unlocking, pausing/resuming, and accessing configuration.
Overview of the configuration menu in the app, listing options like Charger Info, Connectivity, and Advanced Options.
Details the information available for the charger in the app, such as Name, Serial Number, Firmware Version, and current limitations.
Details the three internet connection methods (Wi-Fi, Ethernet, 3G/4G) that can be configured for the charger.
Instructions on activating/deactivating Wi-Fi, selecting networks, and entering passwords for charger connection.
Describes configuring IP addresses and DNS for Ethernet connections on the charger.
Explains how to activate/deactivate 3G/4G connection and configure its data settings.
Details how to configure the Vehicle to Grid (V2G) feature through the app's installation options and grid codes.
Explains how to change energy cost, perform system restore, and restart the charger through the app.
Details options for configuring the earthing system and unlinking the charger from the user account.
Describes how to update the charger's firmware through the app, including notifications and the update process.
Guides users through the process of creating a new myWallbox account by filling in personal details.
Instructions on logging into the myWallbox website after confirming the account.
Provides steps for resetting a forgotten password via the myWallbox website login form.
Describes accessing the myWallbox website main page after successful login, showing linked chargers.
Explains the charger information displayed in the myWallbox account: locking status, image, name, serial number, and connection type.
How to access charger details in the list, including modifying name, viewing info, and interacting with the charger.
Instructions on how to rename a charger in the myWallbox portal by clicking the edit icon.
Explains where to find internet connection type and other charger information by hovering over the info icon.
Describes interacting with the charger through the portal, such as lock/unlock, pause/resume, and modify current value.
Explains how to retrieve information about charger sessions, including viewing statistics graphs and session lists.
Details the list of users with access to the charger, including their assignment status and color meaning.
Explains how to access statistics from the left-hand menu and available filters for session data.
Instructions on managing users who have access to chargers, including viewing their details and permissions.
Steps for adding a new or existing user to a group, defining their permissions as User or Administrator.
Details the main information shown for a linked user, including name, email, user type, sessions count, identifiers, and registration date.
Explains how to access a user's account details and view their personal information and charger assignments.
Notes that user information can be viewed but not modified, except for the RFID value.
Details the list of chargers available to a user and how to assign or unassign chargers.
Explains how to access user configuration settings like changing password and account settings.
Addresses general troubleshooting for charger power issues and charging session start problems.
Troubleshooting steps for when the charger is not powering up, suggesting checking the circuit breaker.
Lists potential reasons why a charging session might not start, including scheduling, vehicle status, and connection issues.
Provides steps to resolve connectivity issues between the Wallbox app and the charger, focusing on Bluetooth.
Suggests solutions for lack of Wi-Fi coverage, like using extenders or Ethernet cables.
Offers advice for Wi-Fi connection problems, including checking the network and opening router ports.
Instructions on creating a Wi-Fi hotspot using a mobile phone for charger connectivity.
Explains how to handle Wi-Fi disconnections by restarting the charger and checking the modem.
Details warning messages for unavailability and no power to the charging station, with troubleshooting steps.
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