Welch Allyn SureTemp Plus 692 Series User Manual

21
4.1.6 Error Codes: Troubleshooting
The following table describes the error codes displayed on the thermometer, their
corresponding descriptions, and the actions to take to correct the error. If the unit fails to
operate properly after completing the suggested procedure listed in the following table, contact
Welch Allyn
®
Customer Care at 1-800-535-6663.
Table 4- 2: Error Codes: Troubleshooting
Error
Code
Description Troubleshooting Steps
E0.1 Excessive Heater Energy Try another predict cycle.
If the problem persists replace the
probe or contact Welch Allyn
Customer Care.
E0.2 A/D Measurement out of
range error.
Make sure the temperature is within
the operating range of 50ºF/10ºC and
104ºF/40ºC
If the problem persists replace the
probe or contact Welch Allyn
Customer Care.
E0.4 Probe Over Temperature
(110ºF/43.3ºC)
Make sure the tip temperature is
below 110ºF/43.3ºC.
If the problem persists replace the
probe or contact Welch Allyn
Customer Care.
E0.5 No Probe Temperature
Rise. (The heater has no
effect.)
Try another predict cycle.
If the problem persists replace the
probe or contact Welch Allyn
Customer Care.
E0.6 Probe EEPROM read
failure. (Bad EEPROM
handshake.)
Verify the batteries are fresh.
If the problem persists replace the
probe.
E0.7 Probe EEPROM is
un-initialized.
Verify that the batteries are fresh.
If the problem persists replace the
probe.
E0.8 EEPROM CRC Failure
(EEPROM is corrupted.)
Verify that the batteries are fresh.
If the problem persists contact Welch
Allyn Customer Care.
E0.9 Bad probe calibration. Replace with a calibrated probe.
E4.0 PTB measurement out of
range.
Try another predict cycle.
If the problem persists contact Welch
Allyn Customer Care.
E4.1 RCAL measurement out of
range.
Try another predict cycle.
If the problem persists contact Welch
Allyn Customer Care.
E4.2 Reference power supply
malfunction.
If the problem persists contact Welch
Allyn Customer Care.
E4.3 Device EEPROM save
failure.
Verify that the batteries are fresh.
If the problem persists contact Welch
Allyn Customer Care.

Welch Allyn SureTemp Plus 692 Series Specifications

General

Brand	Welch Allyn
Model	SureTemp Plus 692 Series
Category	Thermometer
Language	English