Wen DF402iX User Manual

44 pages

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4000-WATT DUAL FUEL

INVERTER GENERATOR

Instruction Manual

IMPORTANT: Your new tool has been engineered and manufactured to WEN’s highest standards for dependability,

ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged,

trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use

your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.

NEED HELP? CONTACT US!

Have product questions? Need technical support? Please feel free to contact us:

TECHSUPPORT@WENPRODUCTS.COM1-800-232-1195 (M-F 8AM-5PM CST)

For replacement parts and the most up-to-date instruction manuals, visit WENPRODUCTS.COM

MODEL DF402iX

Questions and Answers:

I
ingramashleyJul 30, 2025
Why won't my Wen Portable Generator start?
- R
  Ryan BennettJul 30, 2025
  If your WEN Portable Generator's engine won't start, there are several potential reasons. First, ensure the engine switch is in the ON (I) position for recoil start or the START (II) position for electric start. Check the fuel level and add fuel if necessary. If using propane, make sure the propane tank is turned on and that the engine has been primed. If the engine is filled with old or contaminated fuel, drain the tank and carburetor, then replace it with fresh fuel. Inspect the spark plug for dirt or damage, and clean or replace it as needed. If the carburetor is air locked, turn the 2-in-1 switch to OFF, remove the bolt from the bottom of the carburetor, take off the carburetor bowl to allow it to reset, replace carburetor bowl and reinstall the bolt.
S
Sean BanksAug 7, 2025
What to do if my Wen Portable Generator runs but has no electrical output?
- K
  Kristin BishopAug 7, 2025
  If your WEN Portable Generator engine runs but provides no electrical output, first, turn off and unplug all connected electrical devices. Check if the reset button has been activated due to a wattage overload and press it to reset. Also, check if the breaker has tripped; if so, wait 3 minutes and press the activated breaker to reset it. Verify your power cords and extension cords for any damage and replace them immediately if needed. Finally, test with a different electrical device to rule out a faulty device connected to the generator.