Pergola SO! | User manual
NO
YES
See video: controlling sensors
5.2.2
- Twist the wind sensor strongly
- Clean the rain sensor
- Set PIR to max. sensitivity
- Clean the solar sensor
--> Values visible in App?
YES
NO Replace the sensor
5.3 Check the transformer 24V output?
YES
5.4 Replace the Casambi module OK?
6 Automatic/Intelligent module does not
work
6.1 Manual controls work?
YES
6.2 Louvres module = automatic Or
Intelligent module?
YES Must be updated to different module
YES
6.3 Automatic/Intelligent turned on?
See video: controlling louvres
YES
6.4 Orientation + GPS position OK?
See video: Configuring louvres
See video: controlling sensors
6.6 Sensor values displayed and correct?
YES Refer to 5
Replace the louvres module
7 Structure
Creaking noise in the structure
Various materials expand differ-
ently when exposed to heat.
None, expansion is unavoid-
able
Consult your installer in case of other errors.
Problem Possible cause Solution
Engine controls are not working
Sensors detect overly low temperatures
Sensors detect too much wind
Thermal security active
Let the motor cool down for 30
mins
Defect motor
Have the defect component re-
Engine does not stop in the
right position
End switches adjusted
Consult the remote manual or
contact the installer.
Cloth does not move down
Bottom slat retracted into the
Carefully pull the bottom slat
down by hand.
Consult your installer in case of other errors.
Problem Possible cause Solution
Panels move by themselves
The ground conductor is not
level
Raise the ground conductor
until it is level
Condensation on the glass
Condensation is created by
humidity getting into contact
with cold surfaces
Condensation cannot be
avoided The amount can be
limited by ventilation or heating
Rev. 16:24 18/03/2023
Page 17/27
Winsol | Sun protection
EN
2023
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