Xerox 8254E - Media-Related Troubleshooting

Xerox 8254E / 8264E Color Wide Format Printer
User Guide
5-5
Media-related Troubleshooting
1. The media slips or is torn during initialization.
Note:
If the media is jammed or torn, remove it according to
When Media Jams Occur
No. Possible cause Remedy Reference
1 Are you using recommended
media?
Use recommended media. Media Type
2 Is the loading position of the
media correct?
Set the media correctly. Setting Roll Media
3 8264E only - Is the roll
media set correctly?
Feeding media
correctly.
Loading Roll Media
4 8254E only -Is the scroller
set correctly?
Set the scroller correctly. Loading Roll Media
5 Are there any foreign
materials such as paper
attached to the pressurizing
roller?
Clean the pressurizing roller. Cleaning the Inside of the
Printer
6 Is the printer being used in
an environment other than
the one specified, such as in
direct sunlight?
Only use the printer in an
environment that is specified for
use.
Product Specifications
7 Are you using folded, torn or
rolled media?
Replace the media. Precautions for Handling
Media
8 Does the media bend? Use recommended media.
When using media other than the
dedicated one, set the Vacuum
Fan menu.
Media Type
Vacuum Fan Menu