Xerox 8254E / 8264E Color Wide Format Printer
User Guide
5-6
2. The media is crumpled during initialization.
Note:
If the media is jammed or torn, remove it according to 
When Media Jams Occur.
3. The wrong media size is set during initialization
No
.
Possible cause Remedy Reference
1 Are you using recommended 
media?
Use recommended media. Media Type
2 Is the loading position of the 
media correct?
Set the media correctly. Setting Roll Media
3 Is the media loaded at an 
angle?
Set the media straight. Setting Roll Media
4 Are there any foreign 
materials such as paper 
attached to the pressurizing 
roller?
Clean the pressurizing roller. Cleaning the Inside of the 
Printer
5 Is the printer used in an 
environment other than the 
one specified, such as near 
an air conditioner?
Only use the printer in an 
environment that is specified for 
use.
Product Specifications
6 Are you using folded, torn or 
rolled media?
Replace the media. Precautions for Handling Media
No. Possible cause Remedy Reference
1 Are you using recommended 
media?
Use recommended media. Media Type
2 Is the media loaded at an 
angle?
Set the media straight. Setting Roll Media
3 When the media is set, does it 
curl upward?
Straighten the media or set a new 
media.
Setting Roll Media
4 Is the printer used in an 
environment other than the 
one specified, such as near an 
air conditioner?
Only use the printer in an 
environment that is specified for 
use.
Product Specifications
5 Are you using media that has 
been printed on already?
Use new media. Media Type