Xerox Phaser 6020 User Manual

Troubleshooting
106 Xerox
®
Phaser
®
6020 Printer
User Guide
Symptom Cause Solution
Blotchy or mottled images The paper is too light or too thin. Choose a different paper type at the
control panel, in the application, and in
the print driver.
The bias transfer roller voltage is
insufficient for the paper type.
Increase the bias transfer voltage for the
selected paper type. For details, see
Adjusting the Bias Transfer Roller on
page 84.
The fuser is not adjusted for the
paper type.
Adjust the fuser. For details, see
Adjusting the Fuser on page 84.
The paper is damp.
Replace the paper.
The relative humidity of the
room is too high.
Reduce the humidity in the room or move
the printer to a new location.
Paper curls or frequent jams in
the rear cover
The bias transfer roller needs to
be refreshed.
Refresh the bias transfer roller. For
details, see Refreshing the Bias Transfer
Roller on page
84.

Xerox Phaser 6020 Specifications

General

Print Technology	Laser
Print Speed Color	10 ppm
Print Speed Black	12 ppm
Print Resolution	1200 x 2400 dpi
Monthly Duty Cycle	30, 000 pages
Standard Paper Capacity	150 sheets
Dimensions	394 x 304 x 234 mm
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Wi-Fi
Weight	10.9 kg
Paper Size	A4, A5, B5, Letter, Legal
Maximum Paper Size	8.5 x 14 in