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Phaser 7800DN
Xerox Phaser 7800DN User Manual
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Troubleshooting
132
Phaser 78
00 Color Printer
User Guide
Clearing Jams at 5 in
the Finisher
1.
Open finisher exit doo
r 5 by lifting upward at
the green la
bel 5.
2.
To remove the pa
p
er, pull i
t in the direct
ion shown.
Note:
If the pa
per is torn, r
emove all torn pieces from
the finisher.
3.
Return exit door
5
to its origi
n
al position.
131
133
Table of Contents
Table of Contents
3
1 Safety
9
Electrical Safety
10
General Guidelines
10
Operational Safety
11
Operational Guidelines
11
Ozone Release
11
Printer Location
11
Power Cord
12
Printer Supplies
12
Maintenance Safety
13
Printer Symbols
14
2 Features
15
Default Chapter
16
Parts of the Printer
16
Left Front View of Phaser 7800DN Color Printer
16
Left Front View of Phaser 7800GX Color Printer
17
Left Front View of Phaser 7800DX Color Printer
18
Rear View
18
Control Panel
19
Internal Components
19
Professional Finisher
20
Advanced Finisher
21
Information Pages
22
Printing the Configuration Report
22
Energy Saver Mode
23
Administration Features
24
Centreware Internet Services
24
Automatic Data Collection
25
Billing and Usage Information
25
More Information
26
3 Installation and Setup
27
Installation and Setup Overview
28
Physically Connecting the Printer to the Network
28
Initial Printer Setup
29
Optimizing Printer Performance
29
Turning the Printer on and off
29
Modifying General Settings
30
Installing the Software
31
Operating System Requirements
31
Installing Drivers and Utilities for Windows
32
Installing Drivers and Utilities for Macintosh os X Version 10.5 and Later
33
Installing Drivers and Utilities for UNIX and Linux
34
Other Drivers
34
4 Paper and Media
35
Supported Paper
36
General Paper Loading Guidelines
36
Ordering Paper
36
Recommended Media
36
Paper Storage Guidelines
37
Paper that Can Damage Your Printer
37
Advanced Finisher Guidelines
38
Professional Finisher Guidelines
38
Supported Paper Types and Weights
39
Supported Standard Paper Sizes for Phaser 7800DN and 7800GX Color Printers
39
Supported Custom Paper Sizes
40
Supported Paper Sizes and Weights for Automatic 2-Sided Printing
40
Supported Standard Paper Sizes for the Phaser 7800DX Color Printer
40
Loading Paper
41
Loading Paper in Tray 1
41
Loading Paper in Trays 2-5
45
Setting the Guide Locks in the 500-Sheet Adjustable Trays
49
Changing Paper Size, Type, and Color
52
Printing on Special Paper
53
Envelopes
53
Labels
55
Glossy Cardstock
56
Transparencies
56
5 Printing
57
Printing Overview
58
Selecting Printing Options
59
Print Driver Help
59
Windows Printing Options
60
Macintosh Printing Options
61
Saving a Set of Commonly Used Printing Options for Macintosh
62
Printing Features
63
Printing on both Sides of the Paper
63
Printing Multiple Pages to a Single Sheet (N-Up)
64
Selecting Paper Options for Printing
64
Printing Booklets
65
Using Color Options
66
Printing Covers
67
Printing Inserts
67
Printing Exception Pages
68
Scaling
69
Printing Mirror Images
70
Printing Watermarks
70
Creating and Saving Custom Paper Sizes
71
Printing Special Job Types
71
Selecting Job Completion Notification for Windows
71
Sample Set
72
Secure Print
72
Personal Print
73
6 Maintenance
75
General Precautions
76
Cleaning the Printer
77
Cleaning the Printer Exterior
77
Cleaning the Printer Interior
78
Routine Maintenance
84
Replacing Staple Cartridges
84
Emptying the Hole Punch Waste Container
91
Billing and Usage Information
94
Ordering Supplies
95
Locating the Serial Number
95
Consumables
95
Routine Maintenance Items
96
Customer Replaceable Units
96
Other Supplies
96
When to Order Supplies
97
Viewing Printer Supply Status
97
Recycling Supplies
97
Moving the Printer
98
7 Troubleshooting
99
General Troubleshooting
100
Printer Does Not Turn on
100
Document Prints from Wrong Tray
101
Printer Resets or Turns off Frequently
101
Printing Takes too Long
101
Document Fails to Print
102
Printer Is Making Unusual Noises
102
Automatic 2-Sided Printing Problems
103
Date and Time Are Incorrect
103
Jams
104
Clearing Paper Jams
105
Clearing Jams at Tray 1
107
Clearing Jams at Tray 2
107
Clearing Jams at Trays 3-5 of the 1500-Sheet Feeder
109
Clearing Jams at Tray 5 of the 2500-Sheet Feeder
112
Clearing Jams at Trays 3-4 of the 2500-Sheet Feeder
112
Clearing Jams at Left Side Door a
114
Clearing Jams in the Duplex Unit at Left Side Door B
116
Clearing Jams in the Duplex Unit at Left Side Doors a and B
117
Clearing a Paper Size or Type Jam in Tray 1
119
Clearing Jams in the Advanced Finisher
121
Clearing Jams in the Professional Finisher
123
Default Chapter
124
Clearing Jams in the Professional Finisher Transport
124
Clearing Jams at 2A in the Finisher
125
Clearing Jams at 2B in the Finisher
126
Clearing Jams at 3 in the Finisher
128
Clearing Jams at 4A in the Finisher
128
Clearing Jams at 4B in the Finisher
130
Clearing Jams at 5 in the Finisher
132
Clearing Jams in the Booklet Tray
133
Minimizing Paper Jams
134
Troubleshooting Paper Jams
135
Paper Jam Message Stays on
136
Clearing Staple Jams
137
Controlling Print Quality
146
Print-Quality Problems
146
Solving Print-Quality Problems
148
Control Panel Messages
152
Getting Help
152
Using the Integrated Troubleshooting Tools
155
Phasersmart Technical Support
157
More Information
158
Specifications
159
Printer Configurations and Options
160
Standard Features
160
Available Configurations
161
Options and Upgrades
161
Physical Specifications
162
Configuration with Advanced Finisher and Booklet Maker
162
Configuration with Professional Finisher
162
Phaser 7800DN Color Printer Configuration
162
Phaser 7800DX Color Printer Configuration
162
Phaser 7800GX Color Printer Configuration
162
Clearance Requirements
163
Environmental Specifications
165
Elevation
165
Relative Humidity
165
Temperature
165
Electrical Specifications
166
ENERGY STAR Qualified Product
166
Power Consumption
166
Power Supply Voltage and Frequency
166
Performance Specifications
167
Print Speeds
167
Printing Resolution
167
Regulatory Information
169
Basic Regulations
170
Canada
170
United States FCC Regulations
170
European Union
171
Germany
171
Turkey Rohs Regulation
171
Material Safety Data Sheets
172
Recycling and Disposal
173
This Appendix Includes:
174
All Countries
174
North America
175
European Union
176
Domestic/Household Environment
176
Professional/Business Environment
176
Battery Removal
177
Battery Symbol Note
177
Collection and Disposal of Equipment and Batteries
177
Other Countries
178
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Xerox Phaser 7800DN Specifications
General
Brand
Xerox
Model
Phaser 7800DN
Category
Printer
Language
English
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