Xerox Phaser 8560 User Guide

Getting Help
Phaser® 8560/8860 Printer
6-18
PrintingScout Alerts
PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks
the printer status when you send a print job. If the printer is unable to print your job,
PrintingScout automatically displays an alert on your computer screen to let you know that the
printer needs attention. Click the alert to view instructions explaining how to fix the problem.
PhaserSMART Technical Support
PhaserSMART Technical Support is an automated, internet-based support system that uses
your default web browser to send diagnostic information from your printer to the Xerox
website for analysis. PhaserSMART Technical Support examines the information, diagnoses
the problem, and proposes a solution. If the problem is not resolved with the solution,
PhaserSMART Technical Support assists you in opening a Service Request with Xerox
Customer Support.
To access PhaserSMART Technical Support:
1. Open your browser and go to www.phaserSMART.com
.
2. Enter your printer’s IP address in the browser window.
3. Follow the instructions on the screen.
Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and
troubleshooting help to solve your printer problems. You can find solutions for print quality,
media jams, software installation, and much more.
To access the Online Support Assistant, go to the Xerox Support website for your printer:
■ www.xerox.com/office/8560Psupport (Phaser 8560 printer)
■ www.xerox.com/office/8860support (Phaser 8860 printer)

Xerox Phaser 8560 Specifications

General

Color	Yes
Duplex printing	No
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	5 s
Print speed (black, normal quality, A4/US Letter)	3 ppm
Print speed (color, normal quality, A4/US Letter)	30 ppm
Maximum internal memory	1 MB
Sound power level (standby)	33 dB
Sound pressure level (printing)	54 dB
Maximum duty cycle	85000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c
Maximum input capacity	625 sheets
Paper tray 2 input capacity	525 sheets
Multi-Purpose tray input capacity	100 sheets
Power requirements	110 - 240 V, 50/60 Hz
Networking features	10/100BaseTX
Standard media sizes	140 x 216 mm - 216 x 356 mm
Power consumption (active)	230 W
Compatible operating systems	Linux, Mac OS X 10.2 +, Novell NetWare 3.x +, Windows 2000 +
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Glossy paper, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	IPv6
Sustainability certificates	ENERGY STAR
Power consumption (PowerSave)	43 W
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	406 x 533.4 x 368 mm