Paper Jams
LOCATING PAPER JAMS
WWaarrnniinngg:: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a
sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the
printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has
cooled. If the error persists, contact your Xerox representative.
CCaauuttiioonn:: Do not attempt to clear any paper jams using tools or instruments. This can permanently
damage the printer.
The following illustration shows where paper jams can occur along the paper path:
1. Tray 2
2. Optional Mailbox or Finisher
3. Fuser
4. Bypass Tray
5. Tray 1
MINIMIZING PAPER JAMS
The printer is designed to function with minimal paper jams using Xerox-supported paper. Other paper types can
cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver
• Using damaged paper
• Using unsupported paper
• Loading paper incorrectly
• Overfilling the tray
Xerox
®
VersaLink
®
B600/B610 Printer User Guide 155
Troubleshooting
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