Xerox VersaLink C7000 Customer Expectation And Installation Guide

I N S T A L L A T I O N V E R S A L I N K ® C 7 0 00 S E R I E S
Customer Expectation and Installation Guide 16
3 Maintenance and Support
This section helps define the support and services that Xerox will supply and what is expected of the customer.
Customer/Operator Maintenance
Support Services
Call Procedure
The Xerox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the Customer
Support Center at the following toll-free phone numbers:
Technical Support Contact Information
Geography
Country
Phone Number
North America
US
1-800-821-2797 (Base Business)
Canada
1 800 939 3769
Mexico
01.800.00.Xerox (93769) Opción 2
South America
Argentina
0800-222-XEROX (0800-222-93769)
Bolivia, Plurinational State of
0800-222-XEROX (0800-222-93769)
Brazil
4004-4050 (capitais e regiões metropolitanas)
0800 979 3769 (demais localidades)
Chile
800-200-600
Colombia
+01 8000 410071 / (571) 489 0071
Ecuador
no number
Falkland Islands
no number
Guyana
no number
Paraguay
0800-222-XEROX (0800-222-93769)
Peru
no number
Suriname
no number
Trinidad and Tobago
no number
Uruguay
0800-222-XEROX (0800-222-93769)
Venezuela
+0800 7746837
Western Europe
Austria
0043 1 207 9000
Belgium
32 2 713 14 52
352 48 01 23 (Luxembourg)
Cyprus
no number
Denmark
70107288
Faroe Islands
00 298 344001
Finland
(09) 6937 9666
France
0 825 012 013
Germany
069 999915632
Gibraltar
no number
Greece
801 11 93769
Greenland
+299 36 35 34
Iceland
+354 440 9000
Ireland
1890 925 050
Italy
199 309 241
Liechtenstein
no number
Luxembourg
32 2 713 14 52
352 48 01 23 (Luxembourg)
Malta
no number
Monaco
0825 03 30 10
Netherlands
020 6563620
Norway
815 00 308
Portugal
707 200 578
Spain
902 200 169 opción 2
Sweden
0771-17 88 08
Switzerland
043 299 90 00
United Kingdom
0870 900 5501

Xerox VersaLink C7000 Specifications

General

Package depth	770 mm
Package width	710 mm
Package height	945 mm
Package weight	71000 g
Country of origin	Vietnam
Maximum resolution	1200 x 2400 DPI
Optional connectivity	Wireless LAN
Maximum input capacity	2180 sheets
Standard input capacity	620 sheets
Standard output capacity	500 sheets
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32 °C
Sustainability certificates	ENERGY STAR
Operating relative humidity (H-H)	10 - 85 %
Print speed (black, normal quality, A4/US Letter)	35 ppm
Color	Yes
Print technology	Laser
Duplex printing mode	Auto
Warm-up time (from sleep mode)	12 s
Time to first page (black, normal)	5.1 s
Time to first page (color, normal)	7.6 s
PCL fonts	83
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	153000 pages per month
Recommended duty cycle	0 - 10000 pages per month
Number of PostScript fonts	136
Number of print cartridges	4
Page description languages	HP-GL, PCL 5e, PCL 6, PostScript 3, TIFF, XPS
Standard interfaces	Ethernet, USB 3.2 Gen 1 (3.1 Gen 1)
Paper input type	Paper tray
Total number of input trays	1
Multi-Purpose tray input capacity	100 sheets
Custom media width	88.9 - 297 mm
Custom media length	98.4 - 431.8 mm
Paper tray media types	Bond paper, Card stock, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 256 g/m²
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 216 g/m²
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, HTTPS, IPSec, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	TCP/IP, HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD LDAP, FTP
Supported network protocols (IPv6)	IPv6
Internal memory	2048 MB
Processor cores	2
Processor frequency	1050 MHz
Sound power level (standby)	26 dB
Sound pressure level (printing)	52.5 dB
Current rating	8 A
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	94 W
Power consumption (printing)	1600 W
Power consumption (PowerSave)	1 W
Control type	Touch
Certification	WHQL, IPv6 Ready, Bonjour, Mopria, Wi-Fi Direct, Apple AirPrint, Cerner, MEDITECH, SAP, FIPS 140-2, Blue Angel, ECOLOGO, EPEAT
Product color	Blue, White
Market positioning	Business
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Cables included	AC

Weight and Dimensions

Depth	670.8 mm
Width	590 mm
Height	637 mm
Weight	54300 g