Xerox VersaLink C7000 User Manual

General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
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Probable Causes Solutions
The power switch is not switched on. Open the front door, then and check that the power
switch is in the On position.
At the printer control panel, press the Power/Wake
button. For details, refer to Power Options.
The power cord is not plugged into the outlet
correctly.
Power off the printer, then plug the power cord into
the outlet securely. Use the bracket provided with the
printer to secure the power cord in place.
The power cord is not secured in place correctly. Use the bracket provided with the printer to secure
the power cord in place.
Something is wrong with the outlet connected to the
printer.
Plug another electrical appliance into the outlet and
check if it operates properly.
Try a different outlet.
The printer is connected to an outlet with a voltage
or frequency that does not match the printer
specifications.
Use a power source with the specifications listed in
the Electrical Specifications.
Caution: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
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Probable Causes Solutions
The power cord is not plugged into the outlet
correctly.
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet,
then power on the printer.
A system error occurred. Power off the printer, then power on again. For more
information, refer to Printing the Error History Report.
If the error persists, contact your Xerox
representative.
The printer is connected to an uninterruptible power
supply.
Power off the printer, then connect the power cord to
a suitable outlet.
150
Xerox
®
VersaLink
®
C7000 Color Printer
User Guide
Troubleshooting

Xerox VersaLink C7000 Specifications

General

Package depth	770 mm
Package width	710 mm
Package height	945 mm
Package weight	71000 g
Country of origin	Vietnam
Maximum resolution	1200 x 2400 DPI
Optional connectivity	Wireless LAN
Maximum input capacity	2180 sheets
Standard input capacity	620 sheets
Standard output capacity	500 sheets
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32 °C
Sustainability certificates	ENERGY STAR
Operating relative humidity (H-H)	10 - 85 %
Print speed (black, normal quality, A4/US Letter)	35 ppm
Color	Yes
Print technology	Laser
Duplex printing mode	Auto
Warm-up time (from sleep mode)	12 s
Time to first page (black, normal)	5.1 s
Time to first page (color, normal)	7.6 s
PCL fonts	83
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	153000 pages per month
Recommended duty cycle	0 - 10000 pages per month
Number of PostScript fonts	136
Number of print cartridges	4
Page description languages	HP-GL, PCL 5e, PCL 6, PostScript 3, TIFF, XPS
Standard interfaces	Ethernet, USB 3.2 Gen 1 (3.1 Gen 1)
Paper input type	Paper tray
Total number of input trays	1
Multi-Purpose tray input capacity	100 sheets
Custom media width	88.9 - 297 mm
Custom media length	98.4 - 431.8 mm
Paper tray media types	Bond paper, Card stock, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 256 g/m²
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 216 g/m²
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, HTTPS, IPSec, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	TCP/IP, HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD LDAP, FTP
Supported network protocols (IPv6)	IPv6
Internal memory	2048 MB
Processor cores	2
Processor frequency	1050 MHz
Sound power level (standby)	26 dB
Sound pressure level (printing)	52.5 dB
Current rating	8 A
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	94 W
Power consumption (printing)	1600 W
Power consumption (PowerSave)	1 W
Control type	Touch
Certification	WHQL, IPv6 Ready, Bonjour, Mopria, Wi-Fi Direct, Apple AirPrint, Cerner, MEDITECH, SAP, FIPS 140-2, Blue Angel, ECOLOGO, EPEAT
Product color	Blue, White
Market positioning	Business
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Cables included	AC

Weight and Dimensions

Depth	670.8 mm
Width	590 mm
Height	637 mm
Weight	54300 g