Xerox VersaLink C7000 User Manual

Probable Causes Solutions
The printer cable is disconnected. If the Status LED does not flash once after you send
a print job, check the connection between the printer
and the computer.
There is a network-connectivity issue. If the printer is connected to a network:
1 Verify that the Ethernet cable is connected to the
printer.
2 On the printer Ethernet connector, verify that the
green LED is On. If the green LED is not lighted,
reseat both ends of the Ethernet cable.
3 Examine the TCP/IP address in the
Communication section of the Configuration
Report. For more information, refer to Printing the
Configuration Report.
4 If the TCP/IP address is 0.0.0.0, the printer needs
more time to acquire an IP address from the
DHCP server. Wait 2 minutes, then print the
Configuration Report again.
5 If the TCP/IP address is unchanged, or begins
with 169, contact your network administrator.
There is a wireless network setup or connectivity
issue.
Verify that the Wireless Network Adapter is installed
and properly configured. For more information, refer
to Connecting to a Wireless Network.
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Probable Causes Solutions
The printer is set to a slower printing mode. For
example, the printer is set to print on Heavyweight
paper or Envelopes.
It takes more time to print on certain types of special
paper. Ensure that the paper type is set properly in
the print driver and at the printer control panel. For
details, refer to Print Speed.
The printer is in Power Saver mode. It takes time for printing to start when the printer is
coming out of Power Saver mode.
The way the printer was installed on the network
could be an issue.
Determine if a print spooler or a computer sharing
the printer is buffering all print jobs and then
spooling them to the printer. Spooling can slow print
speeds. To test the speed of the printer, print some
information pages such as the Demonstration Print.
For details, refer to Printing Information Pages. If the
page prints at the rated speed of the printer, there
could be a network or printer installation issue. For
more help, contact the system administrator.
152
Xerox
®
VersaLink
®
C7000 Color Printer
User Guide
Troubleshooting

Xerox VersaLink C7000 Specifications

General

Package depth	770 mm
Package width	710 mm
Package height	945 mm
Package weight	71000 g
Country of origin	Vietnam
Maximum resolution	1200 x 2400 DPI
Optional connectivity	Wireless LAN
Maximum input capacity	2180 sheets
Standard input capacity	620 sheets
Standard output capacity	500 sheets
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32 °C
Sustainability certificates	ENERGY STAR
Operating relative humidity (H-H)	10 - 85 %
Print speed (black, normal quality, A4/US Letter)	35 ppm
Color	Yes
Print technology	Laser
Duplex printing mode	Auto
Warm-up time (from sleep mode)	12 s
Time to first page (black, normal)	5.1 s
Time to first page (color, normal)	7.6 s
PCL fonts	83
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	153000 pages per month
Recommended duty cycle	0 - 10000 pages per month
Number of PostScript fonts	136
Number of print cartridges	4
Page description languages	HP-GL, PCL 5e, PCL 6, PostScript 3, TIFF, XPS
Standard interfaces	Ethernet, USB 3.2 Gen 1 (3.1 Gen 1)
Paper input type	Paper tray
Total number of input trays	1
Multi-Purpose tray input capacity	100 sheets
Custom media width	88.9 - 297 mm
Custom media length	98.4 - 431.8 mm
Paper tray media types	Bond paper, Card stock, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 256 g/m²
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 216 g/m²
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, HTTPS, IPSec, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	TCP/IP, HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD LDAP, FTP
Supported network protocols (IPv6)	IPv6
Internal memory	2048 MB
Processor cores	2
Processor frequency	1050 MHz
Sound power level (standby)	26 dB
Sound pressure level (printing)	52.5 dB
Current rating	8 A
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	94 W
Power consumption (printing)	1600 W
Power consumption (PowerSave)	1 W
Control type	Touch
Certification	WHQL, IPv6 Ready, Bonjour, Mopria, Wi-Fi Direct, Apple AirPrint, Cerner, MEDITECH, SAP, FIPS 140-2, Blue Angel, ECOLOGO, EPEAT
Product color	Blue, White
Market positioning	Business
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Cables included	AC

Weight and Dimensions

Depth	670.8 mm
Width	590 mm
Height	637 mm
Weight	54300 g