Xerox VersaLink C7000 User Manual

Symptom
Solutions
Color around the edge of printing is incorrect. Adjust the color registration. For details, refer to
Performing a Color Registration Adjustment.
White lines or streaks running through only one color.
Clean the lens for the affected color. For details, refer
to Cleaning the Printhead Lenses.
Toner smears or print rubs off.
The output has stains on the back side.
• Change the Paper Type settings in the print driver.
For example, change Plain to Lightweight
Cardstock. In the print driver, on the Printing
Options tab, select Paper, then change the Other
Type setting.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Verify that the printer is plugged into an outlet
that is providing the correct voltage and power.
Review the electrical specification of the printer
with an electrician if necessary. For details, refer
to Electrical Specifications.
Random spots on the output, or the image is blurry.
• Ensure that the toner cartridge is installed
correctly.
• If you used a non-genuine brand toner cartridge,
install a genuine Xerox toner cartridge.
• Use the Rough paper type setting, or try a paper
with a smoother surface.
• Ensure that the humidity in the room is within
specifications. For details, refer to Relative
Humidity.
The output is blank.
• Power off the printer, then power on again.
Xerox
®
VersaLink
®
C7000 Color Printer
User Guide
175
Troubleshooting

Xerox VersaLink C7000 Specifications

General

Package depth	770 mm
Package width	710 mm
Package height	945 mm
Package weight	71000 g
Country of origin	Vietnam
Maximum resolution	1200 x 2400 DPI
Optional connectivity	Wireless LAN
Maximum input capacity	2180 sheets
Standard input capacity	620 sheets
Standard output capacity	500 sheets
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32 °C
Sustainability certificates	ENERGY STAR
Operating relative humidity (H-H)	10 - 85 %
Print speed (black, normal quality, A4/US Letter)	35 ppm
Color	Yes
Print technology	Laser
Duplex printing mode	Auto
Warm-up time (from sleep mode)	12 s
Time to first page (black, normal)	5.1 s
Time to first page (color, normal)	7.6 s
PCL fonts	83
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	153000 pages per month
Recommended duty cycle	0 - 10000 pages per month
Number of PostScript fonts	136
Number of print cartridges	4
Page description languages	HP-GL, PCL 5e, PCL 6, PostScript 3, TIFF, XPS
Standard interfaces	Ethernet, USB 3.2 Gen 1 (3.1 Gen 1)
Paper input type	Paper tray
Total number of input trays	1
Multi-Purpose tray input capacity	100 sheets
Custom media width	88.9 - 297 mm
Custom media length	98.4 - 431.8 mm
Paper tray media types	Bond paper, Card stock, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 256 g/m²
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 216 g/m²
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, HTTPS, IPSec, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	TCP/IP, HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD LDAP, FTP
Supported network protocols (IPv6)	IPv6
Internal memory	2048 MB
Processor cores	2
Processor frequency	1050 MHz
Sound power level (standby)	26 dB
Sound pressure level (printing)	52.5 dB
Current rating	8 A
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	94 W
Power consumption (printing)	1600 W
Power consumption (PowerSave)	1 W
Control type	Touch
Certification	WHQL, IPv6 Ready, Bonjour, Mopria, Wi-Fi Direct, Apple AirPrint, Cerner, MEDITECH, SAP, FIPS 140-2, Blue Angel, ECOLOGO, EPEAT
Product color	Blue, White
Market positioning	Business
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Cables included	AC

Weight and Dimensions

Depth	670.8 mm
Width	590 mm
Height	637 mm
Weight	54300 g