General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
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Probable Causes Solutions
The power switch is not switched on. Open the front door, then and check that the power
switch is in the On position.
At the printer control panel, press the Power/Wake
button. For details, refer to Power Options.
The power cord is not plugged into the outlet
correctly.
Power off the printer, then plug the power cord into
the outlet securely. Use the bracket provided with the
printer to secure the power cord in place.
The power cord is not secured in place correctly. Use the bracket provided with the printer to secure
the power cord in place.
Something is wrong with the outlet connected to the
printer.
Plug another electrical appliance into the outlet and
check if it operates properly.
Try a different outlet.
The printer is connected to an outlet with a voltage
or frequency that does not match the printer
specifications.
Use a power source with the specifications listed in
the Electrical Specifications.
Caution: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
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Probable Causes Solutions
The power cord is not plugged into the outlet
correctly.
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet,
then power on the printer.
A system error occurred. Power off the printer, then power on again. For more
information, refer to Printing the Error History Report.
If the error persists, contact your Xerox
representative.
The printer is connected to an uninterruptible power
supply.
Power off the printer, then connect the power cord to
a suitable outlet.
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Xerox
®
VersaLink
®
C70XX Color Multifunction Printer
User Guide
Troubleshooting
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