Xerox versalink C7020 User Manual

Symptom
Solutions
• If the error persists, contact your Xerox
representative.
Note: Check to see if the transfer belt is in
the locked position.
Black or color streaks appear in the output.
• Clean the printhead lens using the tool provided.
For details, refer to Cleaning the Printhead Lenses.
• Replace the Drum Cartridge.
• If the error persists, contact your Xerox
representative.
The output has a mottled appearance.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Ensure that the humidity in the room is within
specifications. For details, refer to Relative
Humidity.
• Choose a different paper type at the control
panel, in the application, and in the print driver.
• Replace the paper.
Ghosting appears in the printed output.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Change the Paper Type settings in the print driver.
In the print driver, on the Printing Options tab,
select Paper, then change the Other Type setting.
• Replace the Drum Cartridge.
Auger marks appear on the printed output.
• To check the toner level, check the control panel,
use the print driver, or the Embedded Web Server.
If the toner cartridge is near empty, replace it.
• Verify that the toner cartridge is approved for use
in this printer, and replace it as needed. For best
results, use a genuine Xerox toner cartridge.
Xerox
®
VersaLink
®
C70XX Color Multifunction Printer
User Guide
271
Troubleshooting

Xerox versalink C7020 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Maximum Print Resolution	1200 x 2400 dpi
Automatic Duplexing	Yes
Monthly Duty Cycle	Up to 87, 000 pages
Memory	2 GB
Paper Output Capacity	250 sheets
Scanner Resolution (Optical)	600 x 600 dpi
Duplex Automatic Document Feeder (DADF)	Yes
Copy Resolution (Maximum)	600 x 600 dpi
Fax	Yes
Fax Speed	33.6 Kbps
Display	5-inch color touchscreen
Connectivity	Ethernet, USB 3.0, NFC
Media Sizes Supported	A4, A5, B5
Media Types Supported	Plain Paper, Card Stock, Envelopes, Labels, Recycled Paper
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Processor	1.05 GHz