Xerox Versant 4100 Press - Section 3 Troubleshooting

Xerox Customized Envelope Feeder – Problem Solving Guide 3-1
Section3Troubleshooting 
Envelopesarejammingatthetopofthedischarge,wrappingaroundtheseparator.
Therearetypicallyonlytworeasonswhyenvelopesjamdirectlyundertheseparator.Insuchscenarios,
severalenvelopesendupgettingwrappedaround/underneaththeseparator,asshownbelow.
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ThemostcommonrootcauseforthisproblemisthattheO ‐ringassembliesareoverthebeltsANDthey
are
tooclosetothebelts.Todetermin eifthisistherootcause,followtheprocedureinSectionBand
RAISEtheO‐ringsintheseparatorassembly(turnthe“DONOTADJUST”knobinthecenterCLOCKWISE,
insteadofCOUNTER‐CLOCKWISEasnotedinSectionB.
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Asecond,
lessfrequentrootcauseforjammingrightbelowthe separator,iswhenenvelopeflapsget
caughtatthetopofthesideguidesinthedischarge.Thisrarelyoccursandonlywithodd‐shaped
envelopeflaps.Insuchascenario,pleasecontactCAS(CAS@Xerox.com,
585-427-5414), astheguides
mayneedcustommodification.
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