Xerox Customized Envelope Feeder – Problem Solving Guide 3-7
CORRECTIVEACTION:Setsideguidestoapositionapproximately¼”wide rthantheenvelope(seebelow)
Leaveapproximately¼”gapwhensettingenvelopewidth
Note:thisadditional¼”MUSTbeaddedtoenvelopewidthwhenprogrammingthewidthonthe
printer/DFE
2. Thetopguidesonthedischargearepressing
downontheenvelopetoomuch,creatingtoo
muchdownwardpressureandpreventingtheenvelopefromfeedingallthewaydownthe
envelopefeederdischarge(seebelow).
Thelikelyrootcauseforthisproblemisthatthedischargeontheenvelopefeederisprobably
toohigh.
¼”gap
…envelopestops
shortofcorrect
feedposition
Downward
pressurefrom
topguides…
DischargeFeedHeadis
higherthanMSI
RegistrationWallc ausing
downwardpressure.
TopofFeed
Head
MSI
Registration
Wall