Image Quality
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
3-4
Print-Quality Defect Definitions
The following table lists the print-quality defect, the defect description, and a link to the page where 
print-quality defect corrective procedure is located.
Defect Description Go to
Vertical Black Line or 
Band
Straight thin black vertical line occurs in the printed image. Vertical Black 
Line or Band
Vertical White Lines White vertical voids appear in the printed image. Vertical White 
Lines or Bands
Horizontal Black Band Dark or blurry horizontal stripes occur in printed images 
periodically or not.
Horizontal 
Black Band
Black or White Spots Dark or blurry spots occur periodically in the printed image.
White spots occur periodically in the printed image.
Black or White 
Spots
Light or Undertone 
Print
The image density is too light, with no ghosting. Light or 
Undertone 
Print
Black Print or Dark 
Image
The entire image area is dark. Black Print
Uneven Density Print Density is uneven between left and right sides of printed 
image.
Uneven 
Density
Background 
Contamination
There is toner contamination on all or most of the page. Background 
Contamination
Ghosting Ghosting occurs at 94.4 mm intervals of the OPC drum on the 
entire page.
Ghosting or 
Residual 
Image
Smears on Printed 
Page
The background on the face of the printed page is stained. Smears on 
Printed Page
Smears on Back of 
Page
The back of the page is stained at 47 mm intervals. Smears on 
Back of Page
Blank Print The entire image area is blank. Blank Print
Toner Smears Toner smears appear on the page. Toner Smears
Unfused Image The toner is not completely fused. Unfused 
Image