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XHDATA E-100 - Appendix A. - Trouble Shooting Guide

XHDATA E-100
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Press [MENU] to enter the function. Press the / keys to select VFO, then press [MENU] to confirm.
The display will show “Sure to reset”. Press [MENU] again to confirm and the screen will display “Wait”. Then, the transceiver will turn off
and reboot again.
Reset ALL
In standby mode, press [MENU] + 56. The screen displaysRESET”.
Press [MENU] to enter the function. Press the
/ keys to select ALL, then press [MENU] to confirm.
The display will show “Sure to reset”. Press [MENU] again to confirm; the screen will display “Wait”. Then, the transceiver will turn off and
reboot again.
Appendix A. Trouble shooting guide
Phenomena Analysis Solution
You cannot turn on the radio.
The battery may be installed improperly. Remove and reattach the battery.
The battery power may run out. Recharge or replace the battery.
The battery may suffer from poor contact caused by dirty or damaged battery
contacts.
Clean the battery contacts or replace the battery.
During receiving, the voice is weak
or intermittent.
The battery voltage maybe low. Recharge or replace the battery.
The volume level may be low. Increase the volume.
The antenna maybe loose or maybe installed incorrectly.
Turnoff the radio, and then remove and reattach the
antenna.
The speaker maybe blocked. Clean the surface of the speaker.
You cannot communicate with
other group members.
The frequency or signaling type maybe inconsistent with that of other members.
Verify that your TX/RX frequency and signaling type are
correct.
You may be too far away from other members. Move towards other members.
You hear unknown voices or noise.
You may be interrupted by radios using the same frequency. Change the frequency, or adjust the squelch level.
The radio in analog mode maybe set with no signaling.
Request your dealer to set signaling for the current channel
to avoid interference
You are unable to hear anyone
because of too much noise and hiss.
You may be too far away from other members. Move towards other members.
You may be in an unfavorable position. For example, your communication may be
blocked by high buildings or blocked in an underground area.
Move to an open and flat area, restart the radio, and try
again.
It may be the result of external disturbance (such as electromagnetic interference). Stay away from equipment that may cause interference.
The radio keeps transmitting.
VOX may be turned on or the headset is not installed in place
Turn off the VOX function. Check that the headphones are
in place.
NOTE: If the above solutions cannot fix your problems, or you may have some other queries, please contact your dealer
for more technical support.
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