Yale Assure Lock 2 Plus

Questions and Answers:

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owatersAug 15, 2025
How to fix Yale Door locks that don't respond?
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  waynebowmanAug 15, 2025
  If your Yale Door lock isn't responding, here are a few things to try: First, press the Yale logo to activate the keypad. Ensure you're making good contact with the logo. If the keypad numbers appear, see if they respond when pressed. Then, check that the batteries are correctly installed in the battery case. If needed, replace the batteries. Lastly, make sure the keypad wire is fully connected and not pinched.
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susan95Aug 18, 2025
What to do if my Yale Door lock batteries are completely drained?
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  Anthony CarlsonAug 19, 2025
  If your Yale Door lock batteries are completely drained, replace all four batteries with new AA alkaline batteries. If you need to open the lock from the outside while the batteries are drained, place a 9-volt alkaline battery against the contacts at the bottom of the lock. Wait a moment, then press the logo to wake up the lock and enter your entry code while holding the battery in place.
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kara32Aug 21, 2025
What to do if my Yale Door lock is on for a while then shows no reaction and the lights dim?
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  Danielle WelchAug 22, 2025
  If your Yale Door lock is on for a while, then shows no reaction and the lights dim, it means the batteries don't have enough power. Replace the batteries.
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scrawfordAug 26, 2025
Why won't my entry code register on my Yale Door lock?
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  Linda DouglasAug 26, 2025
  If your entry code won't register on your Yale Door lock, try these steps: If the low battery indicator is lit, replace the batteries. Ensure your entry code is 4 to 8 digits long and that you're using different entry codes for different users. Also, the entry code must be entered while the keypad is active; tap the Yale logo to wake it up and enter the code within 5 seconds.
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Jared NelsonAug 28, 2025
What to do if my Yale Door lock chimes but the door won't open?
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  Cindy DavidAug 29, 2025
  If your Yale Door lock chimes indicating code acceptance but the door won't open, check for any foreign objects between the door and the frame. Also, make sure the wire is firmly connected to the interior lock.
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Matthew NobleSep 1, 2025
What does it mean if my Yale Door lock says 'Invalid Code'?
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  Jason JacksonSep 1, 2025
  If your Yale Door lock displays an 'Invalid Code' error after entering your code, first verify that the code you entered is a valid, previously programmed, 4 to 8 digit code. Also, check that the Vacation mode might be on. Only an admin user can switch vacation mode to normal in the app.
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Karen HaneySep 4, 2025
What does it mean if my Yale Door lock responds 'Wrong Number of Digits'?
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  Roberto SilvaSep 4, 2025
  If your Yale Door lock responds 'Wrong Number of Digits', it means that the digits entered were incorrect or incomplete. Re-enter the correct code followed by the Check key.
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Eric RichardsonSep 7, 2025
How to fix Yale Assure Lock 2 Plus Door locks when the deadbolt does not extend with the keypad?
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  Connie SandersSep 7, 2025
  If the deadbolt on your Yale Door lock doesn't extend when locking the door with the keypad, it could be that the lock was not handed properly. To fix this, find the setting called “Lock Handing”.
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Elizabeth WilliamsSep 12, 2025
Why does my Yale Door lock operate but makes no sound?
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  Vanessa BakerSep 12, 2025
  If your Yale Door lock operates but makes no sound, check in the app settings if the volume is set to off.

Yale Assure Lock 2 Plus Specifications

General

Lock Type	Deadbolt
Power Source	4 AA Batteries
Finish Options	Satin Nickel, Oil Rubbed Bronze, Black Suede
Battery Life	Up to 1 year
Door Thickness	1-3/8" to 2-1/4"
Bump Key Proof	Yes
Connectivity	Bluetooth, Wi-Fi
Compatibility	Amazon Alexa, Google Assistant, Apple HomeKit
Keypad	Yes, touchscreen
Smartphone App	Yale Access App
Weather Resistance	Yes
Backset	2-3/8" or 2-3/4"
Auto-Lock	Yes
Backup Power	9V Battery Terminal
User Codes	Up to 25 (unlimited with app)