WARRANTY SERVICE
Owner Satisfaction
Your
satisfaction and good
will
are
important
to your dealer and to us.
Normally, any problems concerning the product
will
be handled by our dealer's service depart-
ment. If you have a warranty problem
that
has not been handled to your satisfaction, we
suggest you take the following action:
• Discuss your problem
with
a member of dealership management. Often complaints can be
quickly resolved at
that
level. If the problem has already been reviewed
with
the Service
Manager, contact the owner of the dealership or the General Manager.
• If your problem still has not been resolved to your satisfaction, contact your Yanmar local
Subsidiary Company.
YANMAR
DIESEL
AMERICA
CORP.
951 Corporate Grove Drive, Buffalo Grove, IL 60089-4508, U.S.A
(847)541-1900
TEL
FAX
(847) 541-2161
YANMAR
EUROPE
B.V.
Bruegplein 11,1332 BS Almere-De Vaart, P.O. Box 30112,
1303 AC Almere, The Netherlands
TEL:
036-53 24924
FAX:
036-5324916
TELEX:
70732 YMR A NL
YANMAP
AQIA
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4 fuas Lane, Shingapore 2263
TEL:
861-5077
FAX:
861-5189
TELEX:
RS 35854
YANMAR
We
will
need the following information in order to assist you:
• Your name, address and telephone number
• Product model and serial number (see the name plate affixed on the engine)
• Date of purchase
• Dealer name and address
• Nature of problem
After reviewing all the facts involved, you
will
be advised of
what
action can be taken.
Please
bear in mind
that
your problem
will
likely be resolved at the dealership, using the dealer's
facilities, equipment and personnel, so it is very
important
that
your
initial
contact
will
be
with
the dealer.
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