Yealink EXP43 Administrator's Guide

Administrator’s Guide for SIP-T2 Series/T4 Series/T5 Series/CP920 IP Phones
510
Values
Default
Blank
Parameter
account.X.call_center.call_info_enable
[1]
<MAC>.cfg
Description
It enables or disables the call center call information feature.
Permitted
Values
0-Disabled
1-Enabled
Default
0
Parameter
account.X.call_center.show_call_info_time
[1]
<MAC>.cfg
Description
It configures the interval (in seconds) to specify how long the call center call information displays.
Note: It works only if "account.X.call_center.call_info_enable" is set to 1 (Enabled).
Permitted
Values
Integer from 1 to 86400
Default
30
Parameter
account.X.call_center.disp_code_enable
[1]
<MAC>.cfg
Description
It enables or disables the disposition code feature.
Permitted
Values
0-Disabled
1-Enabled
Default
0
Parameter
account.X.call_center.trace_enable
[1]
<MAC>.cfg
Description
It enables or disables the customer originated trace feature.
Permitted
Values
0-Disabled
1-Enabled, it is used to trace the origin of an obscene, harassing, or threatening call.
Default
0
Parameter
account.X.call_center.emergency_enable
[1]
<MAC>.cfg
Description
It enables or disables the emergency escalation feature.
Permitted
Values
0-Disabled
1-Enabled, it provides the capability for the call center agent to immediately escalate a call to a super-
visor by pressing a key on the phone. The supervisor is immediately joined into the call.
Default
0
Parameter
account.X.call_center.queue_status_enable
[1]
<MAC>.cfg
Description
It enables or disables the queue status notification feature.
Permitted
Values
0-Disabled
1-Enabled, it enables the agent to view the status of the call center queue on the phone. The queue
can be in one of three states: empty, Q'ing and ALERT.
Default
0
Parameter
account.X.call_center.queue_status_light_enable
[1]
<MAC>.cfg
Description
It enables or disables the power LED indicator to flash when the ACD calls in the queue have

Yealink EXP43 Specifications

General

Call waiting	Yes
Product color	Black, Grey
Number of buttons	23 buttons
Compatible products	T43U/T46U/T48U
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %

Weight and Dimensions

Depth	124 mm
Width	196.5 mm
Height	137.5 mm
Weight	5800 g
Package weight	6400 g